Be very careful with this company. They make you pay way too much money for what you pay for. They are no different then anyone other hvac mechanical company. They aren't customers friendly when something goes wrong.
- Approximate cost of services:
- $0.00
- Company Response
I am unsure how to respond to this review as I can not tell if it has come from a customer we have done work for or not. If we have done work for you and you are unhappy with the charges I am sorry and would be happy to discuss this with you. Our business practice is to be as upfront with the customer as possible. We let the customer know how much our diagnostic charge is prior to dispatching our technician. We have flat rate pricing on our service repairs that we would present to you before making the repair. You would have been given the choice to have us do the repair or source it somewhere else. If you decided to source it somewhere else you would have only been responsible for the diagnostic charge that you were made aware of prior to the technician being dispatched. If you were looking to have modifications done to your system, (ie, duct work added or removed, equipment moved to a new location, etc) we often quote that on a time and material basis and let you know our hourly rate and a rough estimate on the materials. If something went wrong with your service call and we were not friendly I would appreciate knowing what happened so I can prevent this from happening again. My name is Jacob Carr and I am the Operations Manager at Nottawasaga Mechanical. Please feel free to contact me directly to discuss your experience.