Jeld Wen Of Canada Ltd

Windows & Doors Installation & Service
Edmonton AB T5J 3N5
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HomeStars  >  Windows & Doors Installation & Service in Edmonton  >  Jeld Wen Of Canada Ltd  >  Window Replacement - 26 new windows, 13 got warranty repair resulting in major cost overruns and delays - DO NOT RECOMMEND THIS COMPANY's PRODUCTS
Private User
Private User
Private User reviews Toronto, ON
1/10

Window Replacement - 26 new windows, 13 got warranty repair resulting in major cost overruns and delays - DO NOT RECOMMEND THIS COMPANY's PRODUCTS

I ordered almost 26 replacement wood windows through Home Hardware at their recommendation and on that of my contractor. It was a major investment and it ended up being a real problem. A large number of windows had construction or assembly problems. It was challenging to get service to respond (multiple followups for most attempts) but I did get service and in the end warranty repairs were done on 13 windows (they missed one). The problems resulted in an over 6 month delay in the completion of the project and several thousand dollars in additional costs to me and now I am worried that I will have more problems down the road. If I had to do it over I would have gone with another manufacturer. The only reason that they got 1 star from me is because they actually made an effort to fix the problems with their windows. Although some of their people made a real effort to help I cannot recommend that ANYONE buy their products.

Approximate cost of services:
$30,000.00
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