Long Life Windows & Doors Ltd.

Replacing all the windows in a house (21 windows in our case) is not a trivial job and not without a lot of potential pitfalls. But Robert and his team performed brilliantly inspite of some tough obstacles such as hard to access windows. Their pleasant demeanour, sense of humour and work ethic were extraordinary. If I had such a business I'd treat a crew like this very, very well.

We had 4 different companies give us estimates and suggestions on window replacement and Kris was the most accommodating and finished the job before he promised. Rick who installed the windows has a wealth of experience and gave us excellent opinions and did a fantastic job with installation along with his partner Preston. There was minimal work for us to do to prepare for the installation and the vinyltek product is top notch in terms of quality and appearance. We would definitely use Long Life again without hesitation. Pat who owns the operation was always available and very professional to deal with. Thank you for a Job well done.

I can honestly say I’ve never written a review about anything before but feel that the people at Long Life deserve to be recognized for the outstanding work that they do. There were a total of 25 windows that we wanted to replace in our home so it was after months of research and estimates from a number companies that we made the decision to go with Long Life and we couldn’t be happier. Everyone we dealt with left a positive impression on us, Paul did a great job on helping us with every aspect of the project and we were impressed with his technical knowledge when it came to letting us know what was and wasn’t feasible and helping us to stay on budget whilst giving us the product and options we wanted. All our windows required cutting back of the siding so that they could be finished with 2 x 4 trim, with a couple of the windows requiring to be pushed back in against the house as they had previously been “boxed” out, all of which was expertly handled by Robert and his crew. Talking of the crew, not only did they do a great job, they were very courteous and extremely good at cleaning up after wards, leaving the house as clean or cleaner then when they arrived. The difference that the windows have made to the comfort of our home is amazing and feeling that the windows were installed by a company that genuinely cares has left us feeling very satisfied with this project and Long Life will certainly be getting our future business.

LongLife website was very comprehensive , with good educational information. Estimator was pleasant, honest and knowledgeable. Work was done in the estimated time and done very well. The house was left very clean. we feel comfortable that the quality of the product is good, workmanship was high level and the company will followup any concerns.

Want to say thanks to Paul, he should be salesman of the year! He was great at knowing what we wanted and getting it done. Thanks to Bernard and his crew who did a perfect job of installing, even the tough job of knocking all the brick out of the way to put in an additional window. Thanks again.

I felt I was listened to and understood. The people were courteous and respectful and efficient at the same time. My experience with your company on the whole exceeded my expectations.

The Representative Was:

Prompt? 4
Knowledgeable? 4
Explained the work clearly? 4
Comfortable to deal with? 4

Trades People Were:

Prompt? 4
Proficient to deal with? 5
Polite? 4
Cleaned up properly? 5

Products Installed:

Met or exceeded my expectations? 5
Included all the options I ordered? 5
Were delivered with all the required parts, screens etc.? 5

Long Life Property Improvements Ltd.

The response to my initial call was polite and prompt? 5 Long Life fulfilled out contract as promised? 5 Rating for overall experience with Long Life? 5 The likelihood of recommending Long Life to others? 5

Additional Comments:

Product is excellent. Crew was meticulous with install. <br>Awesome job from start to finish. Excellent company to deal with.

The Representative Was:

Prompt? 5
Knowledgeable? 5
Explained the work clearly? 5
Comfortable to deal with? 5

Trades People Were:

Prompt? 5
Proficient to deal with? 5
Polite? 5
Cleaned up properly? 5

Products Installed:

Met or exceeded my expectations? 5
Included all the options I ordered? 5
Were delivered with all the required parts, screens etc.? 5

Long Life Property Improvements Ltd.

The response to my initial call was polite and prompt? 5 Long Life fulfilled out contract as promised? 5 Rating for overall experience with Long Life? 5 The likelihood of recommending Long Life to others? 5

Additional Comments:

Service was excellent from start to finish. I definitly would recommend your company to others. Well done ....Don

The Representative Was:

Prompt? 4
Knowledgeable? 4
Explained the work clearly? 5
Comfortable to deal with? 5

Trades People Were:

Prompt? 4
Proficient to deal with? 4
Polite? 5
Cleaned up properly? 4

Products Installed:

Met or exceeded my expectations? 5
Included all the options I ordered? 5
Were delivered with all the required parts, screens etc.? 5

Long Life Property Improvements Ltd.

The response to my initial call was polite and prompt? 5 Long Life fulfilled out contract as promised? 5 Rating for overall experience with Long Life? 5 The likelihood of recommending Long Life to others? 5

Additional Comments:

Always a pleasure doing business with your company.

Overall, the experience of getting new windows was very good. We did our research. Vinyltek windows are, without doubt, superior to anything else on the market. Kris is personable and responsive. He was very effective in demonstrating possibilities and the final product by bringing window samples to our initial home meeting. The installers Rick and Preston were great: highly skilled and highly professional. The only «snags» in the service involved some of our email correspondence/communication with Kris respecting the finalization of design drawings. A times, the emails from Kris were not as clear as they could have been. The process of finalizing the drawings could have gone smoother with better written communication skills and organization. However, on the phone, Kris was quick to clarify matters, was always accessible, and was easy to deal with. We are very happy with Longlife and Vinyltek and would recommend your services to others.