Overall, the experience of getting new windows was very good. We did our research. Vinyltek windows are, without doubt, superior to anything else on the market. Kris is personable and responsive. He was very effective in demonstrating possibilities and the final product by bringing window samples to our initial home meeting. The installers Rick and Preston were great: highly skilled and highly professional. The only «snags» in the service involved some of our email correspondence/communication with Kris respecting the finalization of design drawings. A times, the emails from Kris were not as clear as they could have been. The process of finalizing the drawings could have gone smoother with better written communication skills and organization. However, on the phone, Kris was quick to clarify matters, was always accessible, and was easy to deal with. We are very happy with Longlife and Vinyltek and would recommend your services to others.
- Approximate cost of services:
- $4,500.00
- Company Response
Hi Colleen,
Thanks for the review, I am glad you enjoyed the experience, and we look forward to replacing the rest of your windows in your home. I appreciate your comments, and I am always trying to improve on different areas of the process, your thoughts are noted and I will try to improve on these.
Hope the windows are helping in this cold weather.Kris