Long Life Windows & Doors Ltd.

Firstly, I had contacted no less than 3 different contractors to perform the job. I know the window business is both busy and competitive, what with either new construction and/or renovations taking most of the various company's times.

Of the 3 that I contacted, Chris got back to me in the timeliest manner. To backtrack, I'd e-mailed each of them pictures of each window to be replaced, with the specific measurements. And of the 3, Chris was the only one that actually made an on site visit to see for himself what the actual job was.

Further, I had still not heard from the other two yet, so I followed up with them, and they each finally responded with a quote without a site visit. By then, I'd made up my mind to go with Long Life.

My wife and I visited the showroom and spoke with Chris directly about our needs and preferences. During this meeting he let us know in no uncertain terms that the job, being a small one, would get done within about a 10 week period, and would be a good end of the week installation so the guys can get an early start on their weekend. In other words, he didn't promise anything he couldn't or wouldn't deliver on.

A few weeks later, one of his installers contacted me to do another site visit to assess the job at hand. He took detailed notes of what we wanted and we discussed other issues with the window replacement that they could mitigate. He was very knowledgeable and friendly, and out of our conversation I felt assured that the job would be done with excellence.

On the day that the job was to be worked on, Preston was the lead of the two person crew. Both of the installers were very professional, friendly, and totally respectful of our house and property. They did the job in a few short hours, and cleaned up after themselves and left the place as though they'd never been there, with the exception of the newly installed windows.

From start to finish, I had an extremely pleasant experience with Long Life, and I would heartily recommend this company to anyone.