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Bathworks

Plumbing
Ajax ON L1S 7J4
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Write a Review

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Star Score
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64%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Bathworks

Average customer rating:
6.6 10 (5 reviews)

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Private User
Private User
Private User reviews Scarborough, ON
10/10

Bathroom Vanity, LED Mirror and design consult

Great customer service and selection options. Deanna was so helpful in providing design ideas and ordering of a custom Vanico Maronyx vanity. I had been to a bunch of bath stores previous and could not find a vanity with everything I needed as far as design and storage. It helped the showroom had vanities on display and ordering books and samples of finishes. Highly recommend bath works if you need design help. If you are on a budget you can choose different finishes, all options for finish are really nice, I chose wood Veneer which is a bit more costly.

Approximate cost of services:
$6,000.00
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Private User
Private User
Private User reviews Whitby, ON
0/10

Service

You have to call to get an appointment and they don’t return your calls so you have to keep calling them. It’s very difficult to get in and see what they have. Even with an appointment, the manager lacks patience and rushes you. Not helpful at all. I was very disappointed in the service. Go somewhere else.

Approximate cost of services:
$1,000.00
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Private User
Private User
Private User reviews Saint Catharines, ON
10/10

Bath tub. For existing one in North Caroline.

What a terrific show room display
Molly and Donna are fantastic people to work with. Love this place. Glenn from North Carolina
We are ordering a tub for our new home but we require a certain size. Bath works have our size and we're very accommodating Made in Canada

Approximate cost of services:
$1,699.00
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Private User
Private User
Private User reviews Pickering, ON
3/10

Product Expertise

Personnel & management do not take accountability for their mistakes - blame the customer.
We purchased and installed a towel warmer that came highly recommended by the sales staff and manager. The product did not work and the manager claimed we were 'wrong' in our claim. We contacted the manufacturer who investigated and AGREED with us. Bathworks refused to take any action so we went back to the manufacturer who provided us with a different product and covered the costs for re-installation.
Bathworks was so very difficult to work with. No customer service at all.

Approximate cost of services:
$1,500.00
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Patty in Eagle Ridge
Patty in Eagle Ridge
1 review Ajax, ON

First Review

10/10

Bathroom face lift

They have a large variety of everything you need in your bathroom including new ideas and must haves. A large showroom with working showers to show you exactly what the product can deliver. They also have a variety of cabinetry, sinks, faucets, shower heads, to towel bars. They have great service and pricing.

Approximate cost of services:
$2,000.00
Any advice to offer fellow homeowners facing a similar project?
Go to their showroom. They have working showers to give you the actual effect the product can provide.
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