- Approximate cost of services:
- $2,700.00
Installed furnace, air conditioner and water heater
Installation of two ac units in a duplex.
Hello Mr. T. I'm sorry to hear that you did not receive the service you most certainly are entitled to. I would like to investigate the issues surrounding these service calls. I can't however do that without an address. Please contact me personally by email marisa@emair.ca or call our office and ask to speak with Marisa 905-738-0450 x 102
Looking forward to hearing from you,
Marisa Colosimo
Office Manager
E-M Air Systems Inc.
Hello Mano. I reviewed the paperwork for your service call and spoke with the Service Manager to clarify what transpired. It appears that yes you are correct and our Service Technician incorrectly billed you the labour portion of this call. You should have only paid the minim labour amount of the call which is $95.00. We will refund you for 2 hours labour plus HST. We apologize for this mistake. We will be reviewing our billing procedures with this Technician to make sure he correctly fills out his paperwork.
Regards
Marisa Colosimo
Office Manager
E-M Air Systems Inc.
905-738-0450 x 102
I am so sorry to hear about your unsatisfactory experience with E-M Air and our installer. I would like to investigate this further and find out how we can get this resolved quickly and to your satisfaction. please contact me at my office to give me your address so that I can proceed.
Marisa Colosimo
Office Manager
E-M Air Systems Inc.
905-738-0450 or by email marisa@emair.ca
Hello Larry. I think we may have been speaking with your spouse today. There seems to be some misunderstanding of city bylaws regarding the placement of outdoor air conditioners and their distance to lot lines. Without your builder name and address I'm unable to be certain we're speaking about the same home. Please feel free to contact our office with that information and we'll try to sort this out. 905-738-0450.