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Knight Plumbing, Heating And Air Conditioning Ltd
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94%

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Reviews for Knight Plumbing, Heating And Air Conditioning Ltd

Average customer rating:
9.5 10 (1314 reviews)

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Happy c.
Happy c.
1 review Calgary, AB
10/10

Furnace repair

Excellent customer service and professionalism. George is a highly skilled and very personable technician. I would highly recommend Knight!!

Approximate cost of services:
$2,200.00
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Company Response

Thank you for your review. I will be sure to pass your comments on to George and also share them with our entire Service Team. We appreciate you choosing Knight for your Furnace needs. Please call us anytime we can be of assistance. Thanks again and hope you have a fantastic day. Best Regards. Mark Coffin. Service Manager.

Copperpond b.
Copperpond b.
1 review Calgary, AB
10/10

Air conditioning installation

Excellent and meticulous, let the work area very clean. George is great and a real craftsman in my opinion. Would recommend to friends and family. Pricing was highly competive but quality of workmanship and professionalism was much greater.

Approximate cost of services:
$4,500.00
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Company Response

Thank you for taking the time to share and review Knight. We appreciate you choosing Knight for your AC needs. I will make sure George sees your comments and will also share them with our entire Service Team. Thanks again and hope you have a cool summer. Best Regards. Mark Coffin. Service Manager.

Bill &.
Bill &.
1 review Calgary, AB
10/10

Furnace, A/C and hot water tank

Professional and excellent execution on all aspects of projects by George and crew. Everything installed on time with zero disruption to day to day living.

Approximate cost of services:
$17,000.00
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Company Response

Thank you very much for choosing Knight. We appreciate your feedback and review very much. I will be sure to pass your comments on to George. Thanks again and hope you enjoy many cool summers and warm winters. Best Regards. Mark Coffin. Service Manager.

Private User
Private User
Private User reviews Prince George, BC
10/10

Irrigation Backflow

Jay was efficient, knowledgeable and friendly. He explained all the work that needed to be done prior to starting and left the work space clean and orderly. I would highly recommend Knight Plumbing!

Approximate cost of services:
$259.36
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Company Response

Thank you for choosing Knight. We appreciate your review. I will make sure to pass your comments on to Jay and also share them with our entire Service Team. Please call us anytime we can be of assistance to you. Thanks again and hope you have a wonderful day. Best Regards. Mark Coffin. Service Manager.

Happy Customer in
Happy Customer in
1 review Calgary, AB
10/10

Garburator Installation

Knight service has always been prompt, friendly & reasonable. We used them several times for heating/air/plumbing, and we have been completely satisfied. We will happily call again & highly recommend.

Approximate cost of services:
$78.00
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Company Response

Thank you very much for the recommendations. We strive very hard to exceed our client's expectations. We appreciate your valued service and look forward to being there for you in the future if you ever need us. Thanks again and hope you have a marvellous day. Best Regards. Mark Coffin. Service Manager.

Downtown condo owner in
Downtown condo owner in
1 review Calgary, AB
10/10

Fixing leaky faucet

The condo had a leaky faucet in one of the bathrooms. Made a call in the evening and the work was done the first thing next morning. Colin was the technician. Great job!

Approximate cost of services:
$140.00
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Company Response

Thank you very much for choosing Knight. We appreciate you taking the time to review your recent Service visit. I will make sure to pass your comments on to Colin and also share them with our entire Service Team. Please call us anytime we can be of assistance. Thanks again and hope you have a terrific day. Best Regards. Mark Coffin. Service Manager

ole olson2 in
ole olson2 in
1 review Calgary, AB
10/10

Hot water tank replacement .

I called Dave at knight plumbing and he had been talking to my grandson about prices the price he gave me sounded reasonable and after some thought my wife and I decided to go with Knight plumbing. Jason(Big J )and Tyler came out with a phone call first and when they came they were very professional they got all the particulars and proceeded to change out tank after a short while they came and notified my wife and I that the job was all done The job was well done and on time in a very Clean manner as like these two tecks Very clean, In future I will use this Company again and I will recommend as well to others (Larry Ames )

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you from all of us here at Knight. We appreciate your feedback and comments very much. I will be sure to pass on your review to all those involved with your Hot Water tank replacement. I will also share them with our entire Service Team. Please call us anytime you need our assistance. Thanks again and hope you have a wonderful day. Best Regards. Mark Coffin. Service Manager.

Edwin Yang in Toronto
Edwin Yang in Toronto
1 review Calgary, AB
0/10

Water Heater Repair

Our experience with Knight Plumbing was horrible! We engaged Knight Plumbing to fix our water heater that has stopped working. The worker told my wife that the valve was broken and we need to pay an extra $200 to replace it, on top of the repair fee. The valve was all intact and proper before they came over. We never had a problem with our 16 years old water heater. Despite that, the valve that was shown to me was bent and seemed to be a result of turning in the wrong directions.

My wife was alarmed and felt injustified why we have to pay for a mistake they have made. Technician Supervisor, David, was very rude on the phone and told us that whatever that happened in your house, you have to pay for it. My wife was very frightened and was tearing up because that is not the way how a person should be treated and definitely not the way a company serves the customers. We felt threatened and felt that if we do not comply, we will get more trouble coming our way. I stopped work halfway and rush back and I suggested that in that case, why not we split the cost. We were told to NEVER CALL THEM BACK FOR ANY PROBLEM if we want to lower the price.

Problem does not end when they left. We discovered that our furnace did not work. We did not dare to call them and check with them and had to call Atco. ATCO only came at 3am and told us that one of the wires from the humidifier is in contact with the furnace which results in a short circuit. The furnace was working before the Knight guys came.

We are really disappointed with Knight Plumbing which on the website, boasts of Friendly professional technicians, Satisfaction guaranteed on installations AND repairs.

On your website- “If all you need is a repair, then that’s exactly what you’ll get.” We got more that we needed. Bad rude service, a furnace that is not working, staying till 3am, a nasty phone conversation with David, an extra charge for a valve.

Edwin Y

Approximate cost of services:
$0.00
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Company Response

I would like to thank you for your review and comments. I am somewhat confused with your concerns. We did multiple repairs at your home with your consent and also your knowledge. We replaced the Hot Water Tank because it was under 8 years old and leaking. It was in fact under warranty from the manufacturer and this tank was in fact replaced. There was an issue with the Main Shut off Valve to your home. I believe this is the valve you are speaking of? This was also not working and therefore the reason we assisted you in calling the City of Calgary out to shut off the water to the home so the Main Shut off Valve could be replaced. The handle may have been bent but it was the inside ball valve portion that was not operating correctly. There was also considerable rust on the "C" Vent on your furnace. This was also replaced with your consent and authorization. At no time did we touch the humidifier or go inside the furnace so I am unsure as how this would be our fault for a loose wire or grounded wire. As for the phone conversation I was not a part of this so therefore cannot comment as to what was said by either party. It is my understanding that you and your wife were both on the phone with our Technician Supervisor, and were insisting on a price reduction and wanted to negotiate the costs of repair after the fact. We did in fact try to work with you and your wife and also did give a reduction in price as a courtesy. I would be more than willing to discuss your concerns in more detail but feel that your review is not truly reflecting the actual work that was needed and performed in your home. I do however encourage you to call myself personally and I will assure to give you my full attention. Thank you again for your comments and hope you have a great day. Best Regards., Mark Coffin. Service Manager.

Alex
Alex
2 reviews Calgary, AB
10/10

Furnace/Duct cleaning

David was extremely profession and efficient. He made sure everything was set up on mats so the house stayed clean and he wore covers over his shoes throughout the house.
The actual service was thorough and the furnace was well cleaned. Before starting any of the work David provided a full quote.
I will use knight plumbing again.

Approximate cost of services:
$350.00
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Company Response

Thank you Alex for choosing Knight for your Furnace Cleaning. We appreciate your review and feedback. I will be sure to pass your comments on to David and also share them with our Service Team. Please call us anytime we can be off assistance to you. Thanks again and hope you have a fantastic summer. Best Regards. Mark Coffin. Service Manager.

Dave K.
Dave K.
1 review Chestermere, AB
10/10

Furnace controls troubleshooting and check out

The quality & professional service started with booking the service appointment. The individual I spoke to on the phone was knowledgeable and ensured we booked the appointment on a day that was forecast to be warm enough for the AC unit to be checked out. On the day of service the office called to confirm as they said they would and the service technician arrived at the agreed to time. The service technician, George, was great to work with. He listened to our description of the issues and while perhaps at first really wondering if we were accurate began to trouble shoot the issue and was able to confirm why the malfunction was occurring and what it would take to fix it correctly - both cost of time and cost of materials. There were no surprises regarding the bill when the job was finished. This was the 3rd time we had had the problem looked at, the first 2 times by the original installer who attempted to but could not correct the issue. George was professional in his approach to the troubleshooting and regarding the incorrect original installation. He left the work area very neat and tidy and wore protective covers over his shoes when entering the house. I recommend without hesitation both Knight Plumbing, Heating & Air Conditioning and George.

Approximate cost of services:
$450.00
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Company Response

Our sincere thank you Dave for the detailed review. We appreciate you putting your faith in Knight. I will be passing your comments on to George. I will also be sharing them with our entire Service Team. It truly was a pleasure to assist you. Please call us anytime we can be of assistance to you and your home. Thanks again and hope you have a wonderful day and summer. Best Regards., Mark Coffin. Service manager.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knight Plumbing, Heating And Air Conditioning Ltd

Welcome to Knight Plumbing, Heating & Air Conditioning!

For over 50 years, Knight Plumbing, Heating & Air Conditioning has been a trusted name in Calgary, providing exceptional service to homeowners in the area. As a family business spanning three generations, we understand the importance of keeping your home functional and comfortable year-round.

We offer a wide range of services to keep your home running smoothly. Our plumbers can handle everything from clogged drains to sewer line repairs. For heating needs, we provide both repairs and new furnace installations. We also install and service various hot water tanks, including tankless models. To keep you cool during the summer, we offer air conditioning repair and installation services. Additionally, we can improve your home's air quality with our air filtration and purification systems. Our electrical services cover everything from appliance hookups to leak detection.

Our technicians are professionally-trained, licensed, and experienced. They undergo background checks before hiring and participate in regular training to stay up-to-date on new products and regulations.

We understand the value of your time, which is why our technicians arrive promptly in uniforms and use mats and booties to protect your home. We also have GPS on all our vans to ensure on-time arrivals.

Since 1991, Knight Plumbing, Heating & Air Conditioning has been accredited by the Better Business Bureau, reflecting our commitment to excellence and customer satisfaction. We have consistently earned multiple HomeStars Best of Awards and are proud recipients of the Consumers Choice and Top Choice awards. In 2012, we were also honored with the Better Business Bureau's Business Ethics Award for Southern Alberta and The East Kootenays of British Columbia.

Experience the Knight Plumbing, Heating & Air Conditioning difference. Contact us today for reliable service you can trust!

CATEGORIES
Plumbing and Heating & Air Conditioning
PRODUCTS
- Plumbing fixtures and fittings - Furnaces - Boilers - Hot water tanks (traditional and tankless) - Air conditioning units - Air quality improvement systems (such as air purifiers and humidifiers) - Electrical components (related to HVAC systems) - Heating and cooling accessories (thermostats, controls, etc.)
SERVICES
Plumbing Taps Toilets Leaks, Furnace Replacement & Repairs, Boiler Replacement & Repairs, Plumbing & Heating Renovations, Drain Cleaning, Backflow DeviceTesting, Hot Water Tank & Tankless,
BRANDS
Furnaces/AC: Goodman, Trane, Fridgidaire Boilers: Knight Lochinvar, Buderus, Super Hot Plumbing: Moen, Kohler, Delta, American Standard, Toto Hot Water Heating: Rheem, Bradford White, Navien, Noritz
WEBSITE
https://www.knightplumbing.ca/
YEAR ESTABLISHED
1970
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year labour warranty
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