Our furnace stopped working sometime later in the night, and the wife noticed it was quite cool in our house. We checked the thermostat and it was 18 degrees, but we had it set to 20. After I checked around and couldn't find anything out of the ordinary I contacted Knight plumbing and heating after reading their google reviews and spoke with Karl. The wife was concerned as we have a 20 month old child, and his room was cooling off. Karl was super helpful on the phone, we discussed how much it would cool off and he said to light the fire place and it would be fine throughout the night and to call back first thing in the morning. We called back and Karl showed up. He was super friendly, very knowledgeable and explained what the issue was and how to go about fixing it/avoiding it in the future. The wife and I were really impressed with his service and have nothing but good things to say about the experience.
- Approximate cost of services:
- $150.00
- Company Response
Hello Devon,
Thanks for taking the time to write a wonderful review. I’m happy to here they were all rectified in a timely manner! I’ll make sure to pass on your kind words to Karl and to the rest of our team. Thanks for your business and have a wonderful day!