It was taking 90 seconds or more for the water to get lukewarm at the kitchen taps. Called with the problem on Monday, by Tuesday noon the issue was resolved. Service manager stopped in to diagnose and wrote the instructions for the technician. Technician knew exactly what he was up against and what to do. No stories about out of stock parts or comments like 'they never told me that'. Spotted another problem during the inspection which was fixed by the technician during the same visit. Outstanding service!!
- Approximate cost of services:
- $160.00
- Company Response
Thank you Ray for taking the time to share your recent service visit with Knight. It was a pleasure to assist you. Please let us know any time we can be of assistance. Thanks again and hope you have a wonderful day. Best Regards. Mark Coffin. Service Manager.,