At 11:30 pm I discovered our hot water tank had a leak and was flooding our furnace room...I called the 24hr emergency line and the lady was very kind, calming and helpful. The on call technician called us almost immediately and walked us through turning off the tank/making everything safe (which certainly helped us sleep better). The next morning Dan came over and repaired the tank...getting us back to normal life. He was very friendly, helpful and knowledgeable. He also provided advice on how to best move forward with handling the water damage/potential mold and the safety of our family..which was very considerate of him. Thank you for making a stressful situation as positive as possible and doing a great job!
- Approximate cost of services:
- $316.00
- Company Response
Thank you for taking the time to post your recent experiences. We are always available to all our clients 24/7 365 days a year. I have passed your information on to Dan and the entire Service Team. We are glad we were able to reduce your stress that evening and allow us into your home the following morning. Thanks again and have a wonderful day. Best regards. Mark Coffin. Service Manager.