Zancor Homes

Design/Build
Vaughan ON L4K 1H3
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63%

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Reviews by rating (past 12 months)

Reviews for Zancor Homes

Average customer rating:
6.9 10 (128 reviews)

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Private User
Private User
Private User reviews Aurora, ON
2/10

New Home Construction in Angus

It has now been just under a year since I contracted Zancor Homes to build a home in Angus. After 11 1/2 months I have a foundation! I was the first to purchase in this phase of construction, but now virtually every lot has been placed ahead of mine. No sense calling Zancor because emails and voicemails are not returned. My guess is Zancor is waiting for me to cancel the deal so that they can sell the home at today's price.

Approximate cost of services:
$500.00
4 of 4 people found this review helpful.
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Private User
Private User
Private User reviews Whitby, ON
0/10

Brooklin Forest - terrible customer experience and they don't stand behind product

This builder has terrible service and support. If you would like to take multiple days off from work to be falsely told trades are coming to fix issues and then not receive calls or emails back for months and years this is the builder for you. The reps tell you one thing and when it comes time to deliver they blame the customers and nothing ever gets fixed. Complete lack of respect for customers time and money. I wouldn't recommend on my worst enemy to buy a home from this company.
If you still choose to he forewarned. Also check into their sneaky 10 yr water heater rental they don't tell you about when asked. No way out of it unless you omit on your purchase within 10 days of signing. But when you ask about it they say we don't know what company the water heater is from... We'll folks it's from a company called cricket. And it's starts at 42monthly with regular increases every year. That's right you get to pay over 5000 for a water heater... In case you didn't know they last about 15 yrs and can be bought for 800 at that rate you could buy a new one every 5yrs to be safe and still save 3000$. Save yourselves the trouble and don't buy a home from. ZANCOR

Approximate cost of services:
$550,000.00
4 of 4 people found this review helpful.
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Katerina from King City
Katerina from King City
2 reviews King City, ON
9/10

my update

6 months ago I shared here my bad experience with Zancor Homes. Usually, we always share a bad experiences, and never the good ones. And here I am again, in order to tell about my good experience with Zancor Homes. After that review, we had met with Domenic DiGenova, the construction manager, and Antonella Lucchesi, the costumer representative. We created a plan and the schedule for repairs, and finally today the last item from the plan was finished. Really this time nothing to say, but only the positive words. Antonella, she is above and beyond. Domenic was very approachable, and the repairs were done professional. Now, it is a time to buy a new furniture :))

Approximate cost of services:
$850,000.00
0 of 2 people found this review helpful.
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davidsevenson@gmail.com in Barrie
D. N.
1 review Richmond Hill, ON
1/10

Castles

Looking at the reviews , the last seems to be real one was 7 months ago and then no other review for about 4 months and all of the sudden there are 7,8 high ranking reviews every 1,2 hours apart from each other...I cannot trust the reviews anymore as it seems to be a mission to bring Zancor ranking up....
My experience: I am not happy at all, lack of communication (specially sales office people) and decor center, 4 months delay so far while we already sold the house and not sure what to do and much more, we previously bought from other builder and was super happy....!

Approximate cost of services:
$1.60
6 of 6 people found this review helpful.
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Company Response

Hello David.

It is funny how you think for a review to be actuate/true it must be all negative. In order for us to provide the general public our side of a story we need to know the facts. You can contact me at the office as I would like to discuss further.

Danielle89
Danielle89
1 review Nobleton, ON
8/10

New Home Purchase

I recently purchased a home from Zancor Homes in Angus. So far I have been pleased with my experience. The sales and decor lady were both very helpful. I'm looking forward to the rest of the process and would recommend this builder to my friends and family.

Approximate cost of services:
$400,000.00
0 of 3 people found this review helpful.
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Company Response

Glad to hear of your experience to date.

Lou1942 in Barrie
Lou1942 in Barrie
1 review Simcoe County, ON
9/10

King City

I purchased a bungalow about a year ago from Zancor Homes and I was very surprised by my experience. I had a very bad experience in the past with another builder and I was a little worried. The superintendent Carmelo was very helpful and went out of his way to take care of any concerns I had. He always answered my calls and even came to see me on a Saturday when it rained to ensure there weren't any leaks - which there weren't. Being alone at my age it's nice to know that your builder cares and that you have a team looking out for you. I will recommend Zancor Homes to everyone I come across.

Approximate cost of services:
$853,000.00
0 of 3 people found this review helpful.
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Company Response

Thank You for your review

Angela60 in Barrie
Angela60 in Barrie
1 review Simcoe County, ON
9/10

King

My experience with Zancor Homes has been a pleasure from the beginning, from the Sales Team which are fantastic to Decor who have been very helpful with the choices of colours and Construction who were patient with me every time I stopped by their trailer with questions. The Service Department, especially Antonella is wonderful - during my PDI she was very professional and explained things thoroughly and in terms that I could understand. When it came to the completion of my 30-day list, the Customer Service department scheduled all of my outstanding items and completed them quickly, they also followed up with me to make sure all the items were completed and that I was satisfied, which I was. I have recommended Zancor Homes to my children and their friends. Thank you Zancor for.being a trusted builder!

Approximate cost of services:
$988,990.00
0 of 2 people found this review helpful.
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Company Response

Thank you for your kind review

Clare567 in Barrie
Clare567 in Barrie
1 review Simcoe County, ON
8/10

King City

My husband and I have been very pleased with our Zancor home. The design and quality of workmanship is unique. Dealing with the customer service department is always a pleasure, Marcy and Chanel have always been very helpful and prompt in making sure any issues are addressed. We have recommended Zancor Homes to many of our friends and family.

Approximate cost of services:
$1,400,000.00
0 of 2 people found this review helpful.
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Company Response

Thank you for your review. We are very proud of our aftersales service team...

Mary in Barrie
Mary in Barrie
1 review Wasaga Beach, ON
10/10

Wasaga beach

Great floor plans. Lovely designs. Well priced. Very helpful and friendly sales staff. A pleasant experience. Very nice community being planned. Nice choice of exterior and interior colours. Lots of choices.

Approximate cost of services:
$325,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you Mary for your review

Angie99 in Barrie
Angie99 in Barrie
1 review Brampton, ON
10/10

Angus

My house with Zancor Homes was a great experience. The decor consultant was very helpful and after sales service was able to complete any deficiencies in a reasonable time. I would definitely recommend Zancor to friends and family.

Approximate cost of services:
$375,000.00
0 of 1 people found this review helpful.
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Company Response

Hello Angie, thank you for the review and nice talking to you today

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Zancor Homes

At Zancor Homes, we understand a neighbourhood is only as strong as the people who live there, and it is their passion for a community that makes it thrive. We believe in setting the bar for customer service. From top management to our front line service personnel, each one of ...
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