I had the installer cancel on me two hours after he was to be there installing..had him call me late at night to set up a new day, had him set up a day and time.. only to have him not show, not call, or return any of my phone calls.. he had friend call me late at night, and agree to come on a sunday.. only to have them break the moulding trim pieces in side, pull out a window on hinges without removing the screws, so a huge piece of wood came out, and left a gap at the bottom that looked like all my windows were open. they siliconed broken trim pieces together..
He then disappeared for 2 weeks.. after alot of acalls he came and fixed a few.. and still has not returned to repair the last two windows. Emails to the head office get me no where.. and the installer sets a date to return.. and then is a no show. I am terribly disappointed, as I went by the A+ BBB review, and other peoples comments.. I want to know what installer they had.. as Kirin seems to dislike me, and does not come to do his job
- Approximate cost of services:
- $3,500.00