Windows didn’t pass City of Vancouver inspection
- Approximate cost of services:
- $26,000.00
- Company Response
Hello Kevin. We're sorry for the delays caused by this label compliance issue on your project. It's not true that the city tested the windows and that they were below standards. Instead, it was an issue of the label configuration was not accepted by the city and that the city bylaws require relabeling to be done in a factory setting only, not on site. It is also not correct that 2 other customers are facing the same issue. We are close to being able to get the windows back on site and the office has been in coordination accordingly. Thanks for your patience!