Clear View Plumbing And Heating

Thanks Jeff! You wouldn't believe how many unknown variables we encounter on a "basic job" that can possibly affect the price. Most customers don't realize just how difficult their "simple jobs" can be, which is why we REFUSE to "quote" (a more accurate word is guess....) prices over the phone. I don't know about the other Calgary companies, but we try not to keep our Journeymen in the office answering phones and questions, so really, when these companies RECCOMEND phone quotes, it's nothing more than an office staff's best guess, based on the sometimes less-than-accurate information a customer gives. Be wary of phone quotes, and should you feel you NEED one before hiring a plumber, be sure to compare the price they "quote" and the price you actually pay, it can sometimes as much as double!

We're proud of the staff we hire - only the best and the brightest. We make sure we keep our staff happy so they can answer the phone and solve your problems with a smile! We're always happy when customers ask us questions in regards to the work we've done and potential work they may need in the future, we find that an ounce of prevention is always worth a pound of cure!

Of course, give us a call should you have any other issues!

Thanks again, Jenn!

Thanks Jim! Glad everything went according to plan and that you enjoyed the services! We make sure we only hire friendly technicians - there is nothing worse than a surly contractor coming into your home to spend time on a job, having a bad attitude, and then having the audacity to CHARGE you for the negative experience! We always try to do follow up calls to make sure that we hear about any negativity first and foremost. We also keep our technicians trained in the newest and best equipment and troubleshooting methods with our daily in-house training - would you rather have a company that takes the time to train and update training on technicians, or one that hires someone and hopes they've learned everything there is to know in the amount of time they were in school? We're always at the forefront of the latest technology and techniques, guaranteed. Not every company can say that!

Happy to hear it! We only hire the best technicians with the most outgoing, friendly and professional attitudes. Much like people say "Don't buy a car made on a Monday or Friday" due to the poor workmanship, you never want to hire a company that has unhappy technicians! You wouldn't believe how many messes left or created by other companies that we get called out for - and how many of those homeowners reported the work was done by unhappy, grumbling, get in-get out technicians - people in bad moods work poorly (unless you're a professional boxer). We counteract this by making sure our technicians are not just the highest paid, but the most well taken care of technicians in town - don't discount the value of good moods and good workmanship - use a company that spares no expense to keep their guys smiling!

Always great to hear of a technician that is able to translate what he's doing for a customer who may be otherwise unfamilliar with the work being performed! Give us a call whenever you need us Susan!

Thanks Lee! He is pretty great, isn't he? Gerry is one of our most experienced and diverse technicians. He always gets rave reviews and many thanks from his clients. Not only is he able to get your problem solved, but he'll do it with a laugh, a smile, and a friendly attitude - Exactly what we look for in a technician!

Glad to hear it! One of our largest sources of business is from reviews and word of mouth. I just want to take a quick moment and thank all the people who thank US on these online reviews. You've helped us win in every category we've entered for Homestar's annual "Best Of" awards - so thank YOU!

Thanks for the comment Mr. Bennett. Although I wouldn't say "don't expect a bargain" at Clearview, we always have promotions, coupons and monthly deals that are easily available. I would, however, say "don't expect a cheap-o job from Clearview" - we don't do cheap. When you're looking for "Cheap" it's never restricted to price - you get what you pay for and the quality would also be cheap. Earl's and McDonalds both sell burgers - one is cheap, one isn't. I bet you can figure out which is which! We certainly don't aspire to meet the cheap contractors in their race to the bottom for the lowest price. You claim we overprice? We say most companies under price, which is why there's such a high turnover of small plumbing companies in town - they can't afford to keep their doors open (have fun trying to get warranty work done by a dissolved company - take a look at 2009 vs 2010 vs 2011 plumbing yellow pages, you'll see.) We're typically within 10-15% of our closest competitors (of course, we're talking apples to apples flat rate companies here, not a "one man and a van" company) and not always higher than them. Our prices are out of line? According to who and who's overhead? I can appreciate that at your business, where we quoted the toilet install, your main objective is cutting costs, streamlining procurement and supply chain processes, but it just isn't apples to apples. We keep one dime out of every dollar that we make on site, the rest goes to $2 million in liability insurance, drug, security and background checks for our technicians, offering 24 hour service, and making sure our trucks are tip top so we can make those calls that you book in. The question you need to ask yourself is "if a company is substantially cheaper, where are they cutting corners?". We charge premium prices for premium service and the peace of mind of having a company thats been around for 14 years (and will be around for many more) taking care of and warrantying your problems. Thanks for the review, sorry we couldn't help you out, best of luck finding a bargain company to fit your budget!