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Everything went really well with the install of the new hot water tank, apart from the first tank delivered being severely damaged! Darrin the plumber was competent; there was no fuss and I was pleased that there were no additional charges for him having to come back a second day to install an undamaged tank. Equally important, the office staff also provided good customer service by keeping me up to date with what was going on.
- Approximate cost of services:
- $1,400.00
- Company Response
Thanks Jeff! You wouldn't believe how many unknown variables we encounter on a "basic job" that can possibly affect the price. Most customers don't realize just how difficult their "simple jobs" can be, which is why we REFUSE to "quote" (a more accurate word is guess....) prices over the phone. I don't know about the other Calgary companies, but we try not to keep our Journeymen in the office answering phones and questions, so really, when these companies RECCOMEND phone quotes, it's nothing more than an office staff's best guess, based on the sometimes less-than-accurate information a customer gives. Be wary of phone quotes, and should you feel you NEED one before hiring a plumber, be sure to compare the price they "quote" and the price you actually pay, it can sometimes as much as double!