I am getting worried. My tenant called this company to have a leak corrected and got an original quote of $850 - $1650 (I found this stunningly high but when your place is leaking you suck it up.) They did in fact stop the initial leak so the gyproc is drying out, but they have now delayed a number of times before completing the job so the bathroom is not being used. There was, however, no delay in them charging my Visa for the full amount of all the uncompleted work - $1650. Stay tuned my friends for the rest of the story.
I have now spoken to their customer representative and she seems very cordial and willing to work out something to get me happy with what they've done (but we're not going further); she has to talk to her manager - hope is increasing.
Follow up: I was able to get refunded for the unfinished work. The company's approach seems to be to bill aggressively and then make amends after. If you're not interested in the confrontation, I would be careful here.
- Approximate cost of services:
- $1,650.00