4 Star Electric Ltd.

Electricians
Calgary AB T3J 5H2
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Electricians
4 Star Electric Ltd.
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96%

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Reviews for 4 Star Electric Ltd.

Average customer rating:
9.6 10 (177 reviews)

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Carolyn Meier from Calgary
Carolyn Meier from Calgary
3 reviews Calgary, AB
0/10

change flooring thermostat

Do not hire these people. Brought them in to change our floor thermostat however they tell us we purchase the wrong one and proceeded to charge us $300.00 for this information and the general check they did on the breaker.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Hi Carolyn,

I had attempted to call you a day after you posted your comment. Unfortunately, I never did get the opportunity to talk with you, but I did talk with your husband, Dwayne, and he had said that he was very pleased with our service. After that conversation I was really confused because his comments were quite different from yours.

From your comments you outline 3 problems:
1. The general check on your breaker,
2. the price, and
3. the wrong thermostat.

If you would allow me the time I would like to address all of these items:
1. Our ‘general check’ is a bit more involved in that it is a complete circuit diagnostic to ensure that the problem is isolated and so that the correct solution can be presented in order to fix the problem. With a lot of electrical issues, the problems are not always apparent, so there has to be some diagnostic work to isolate and to determine a practical solution.
a. For Example: A recent customer had called us wanting to change a breaker that was not operating properly. She claimed another company had changed it but they were still having the problem. After a diagnostic, it was determined that the issue was not the breaker, but rather there was a hidden junction box in her ceiling that was arcing from a bad connection. This arcing was actually starting to char the floor joist. Had we just replaced the breaker this may have gone undetected and a fire may have resulted.
2. All of our electrical service pricing is straightforward. We offer different solutions. We tell our customers the exact price before any work is started. And we don’t start any work without their approval.
3. It was unfortunate that the thermostat you had provided was not compatible with your system, but with your safety in mind it was not appropriate for us to install it. Our vehicles are fully stocked with a wide range of parts; however, I do regret not having a replacement for you. Part of the issue is that there are a lot of different makes and models that exist in the market and that they are not all interchangeable.

Hopefully, this addresses some of your concerns. I sympathize that it is never pleasant to have something replaced in your home unexpectedly.

Susan from Calgary
Susan from Calgary
3 reviews Calgary, AB
10/10

pot lights, upgrades, large microwave

We now rely on 4 Star Electric as our first choice for any electrical work. We have used them now for a variety of projects in our older bungalow. These guys are a first class act. They present thorough,exceptionally courteous, and always present loving their work. They may cost a bit more than an individual electrician; but, from experience the quality they provide is worth it! We hired a private electrician to install a new fuse box. In end, we required 4 Star Electric to attend to correct and bring to code the inadequate install from the other electrician. We have used them 4 or 5x's now. We look forward to their return this week for a smaller install.

Approximate cost of services:
$1,200.00
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Company Response

Thanks for the great review!

Barry from Calgary
Barry from Calgary
2 reviews Calgary, AB
10/10

Home electrical diagnostic and repair

4Stars standard for service should be used as a benchmark for all other electrical, plumbing, etc, companies in Calgary. We were having electrical problems in our home and upon calling 4star with a sense of urgency they were able to send someone out the next day due to a previous cancellation. We had Luke showed up promptly in the morning and he did a full diagnostic of our electrical panel, he had to call Enmax out to repair our exterior line, and then he proceeded to answer all my concerns and requests with a Can-Do attitude. It's refreshing to encounter a company that understands the little things in customer service and over delivers on customers expectations, because it's seriously lacking in several services in Calgary! Thanks Luke and 4Star!!!

Approximate cost of services:
$800.00
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Company Response

Thanks Barry! Luke was delighted to hear your response. It's always great to hear customer feedback (good or bad). I am very appreciative that you took the time to write a review; especially such kind one.
Thanks again,
Denver

trish mrozowich from Calgary
trish mrozowich from Calgary
9 reviews Calgary, AB
10/10

fixture changes, smoke detector installs, surge protector install

had brad from 4-star out a couple of times to our place to replace light fixtures, install new smoke detector/co2 detectors, and install a home surge protector. great guy, super knowledgeable, and did a very thorough job. will be using these guys for all our electrical needs.

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you Trish! It always brings a smile to my face when our customers are able to take the time to write a review of our company; it really helps us out. I will be sure to inform Brad of your kind words.
Thanks again,
Denver

Sidd Thakore from Calgary
Sidd Thakore from Calgary
4 reviews Calgary, AB
9/10

electrical repair

I had a tree fall on my electrical line running to the rental house. I was away and 4 star electric dealt with all the repairs with absolutely no hassle. The renters found the workers very professional. Only thing is the price is no cheap

Approximate cost of services:
$8,000.00
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Company Response

Thanks Sidd! I am glad to hear that you found our technicians very professional and we would welcome the opportunity to help you with any of your future electrical needs.

As a reminder, the work completed at your house comes with an industry-leading 5 Year Guarantee.

Thanks again.

mike gardiner from Calgary
mike gardiner from Calgary
1 review Calgary, AB
10/10

Replaced 1000 amp central distribution panel

What a great outfit. From the moment you first call them until years after the job's been completed, you'll get customer service like others promise and seldom deliver. We have worked with them for years. Most recently they changed our 1000Amp CDP.
It was a 24 hour marathon with five electricians crammed into a 6 x 10 foot room. It all went off without a hitch and no extra charges. I think they should change their name to 5 star as that's the top rating!

Approximate cost of services:
$50,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the great review!

Taylor from Calgary
Taylor from Calgary
1 review Calgary, AB
10/10

Thank You!! - Odds and Ends Around my house

Bryan from 4-Star Electric had come to our home to fix a bunch of plugs and lights that were not working and to install a couple of light fixtures. Bryan was very professional and managed to resolve are issue very efficiently. Overall we are very pleased with his service.
Thanks!

Approximate cost of services:
$400.00
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Company Response

Your kind words put a smile on my face. I'm thankful for the opportunity to help you out. Thanks again!

Joanne in Acadia from Calgary
Joanne in Acadia from Calgary
3 reviews Calgary, AB
9/10

Added electrical for dishwasher

We'd used 4-Star before to repair damage from an electrical fire in our garage. In our new(er) home, we had them in to add electrical to our kitchen for a dishwasher and modify an exterior outlet. I was initially surprised to see a pricing binder but it was good to know that the price wouldn't change once quoted. The guys were friendly, made helpful suggestions, and did their work quickly & cleanly. You might be able to find the same service for less by hiring someone else but 4-Star can be counted on for a quality job.

Approximate cost of services:
$350.00
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Company Response

Thanks.

Shannon
Shannon
5 reviews CALGARY, AB
8/10

Electricity for hot tub & garburator

After purchasing a foreclosure, we had a lot of renos/upgrades that needed to be completed. I found 4-Star in the BBB directory and had to use them twice. The first electrician they sent I was not happy with - his work was OK, but his attitude and demeanor were not professional. When I called 4-Star, they were quick to replace him with a different electrician, no questions asked. That said, the quality of the work from both electricians was exemplary and the second guy even recommended some things we could do to lower our electric bill.

Approximate cost of services:
$1,000.00
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Company Response

I'm sorry to hear that the first electrician did not work out. But I'm happy to hear we were able to come to a quick resolution for you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 4 Star Electric Ltd.

4-Star Electric is Calgary’s leading electrician service provider. When you choose us for your home or business electrical service needs, you can expect our professional team of Calgary electricians (and surrounding area) to be dedicated to providing you the highest quality, integrity, and convenience you deserve.

We are the most respected and trusted electrician provider in Calgary. That's because we stand behind our superior service with a 100% Satisfaction Guarantee. As your chosen Calgary electrician, we guarantee your satisfaction in our work or we’ll happily fix it for free. If you’re unhappy for any reason, just let us know and we’ll do everything we can to make it right, guaranteed.
With 4-Star Electric, you don’t have to worry about nasty surprises or sticker shock—our electrical service pricing is straightforward, so you know exactly how much everything costs before any work is started.

Whatever the job, large or small, 4-Star Electric is standing by to meet your needs and exceed your expectations!

CATEGORIES
Electricians and Electrical Vehicle Charging
SERVICES
All Things Electrical! From installations to repairs and inspections, 4-Star Electric has just the right electrical solutions to suit your needs. With our 100% Satisfaction Guarantee, you can be rest-assured knowing that 4-Star Electric will complete your electrical project according to your demands.
WEBSITE
http://www.4starelectric.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
30
RETURN POLICY
100% Satisfaction Guarantee!!
PAYMENT METHOD
All forms of payment; Cash, Cheque, Debit, Credit Cards, and Financing is available
LICENSES
Fully licensed and certified.
MEMBERSHIPS
Better Business Bureau (A+ rating), ECAA (Electrical Contractors Association of Alberta),
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small!
PROJECT RATE
Straight Forward Pricing! It's pricing that makes sense. We offer you different solutions, show you
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Electrical Panel and Main Service Guarantee - 5 Years; Repair, Equipment, and Fixture Guarantee - 3
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.