Centra Windows (Calgary)

Last week we replaced all 9 main floor windows in our bungalow. In our previous place we had replaced our windows with dual pane Sunsaver-Low E (R5) windows and in moving to this newer house were totally amazed by how poor regular nonglazed-air spaced builder standard PVC windows actually are. We really missed our old house windows. The sales person came over and walked us through the Supreme's product options and we decided to use the Alberta rebate and go up to triple pane SolarGuard2 (R7+) window configuration. He Identified the windows install would include proper window nail flange install and proper tie in to building house wrap. There is no way I would accept retrofit with out proper nail flange and house seal tie-in. Our house has either vinyl siding or smart board trim around the windows. He identified up front that there might be some issue with removal and re-usability of the Smart board trim around some of the windows. He quoted replacement just in case it could not be reused depending on how the dismantle task went. Supreme windows handled all the paperwork for the Alberta Energy rebate submission, with before and after pictures.
Our install date came almost 2 weeks ahead of schedule. Our installers were extremely talented and professional. They were allotted 3 days for the job size and weather considerations. They actually completed the task in two days. Their experience really showed in deconstruction and preparation for the installation. They were successful in removal of all the smart board trim with almost no external damage. They applied proper window water seal flashing tie in on the base of the window sill and sealed everything around the window nail flange to tie into the house wrap seal. They cut back the vinyl siding to allow for the window nail trim. They applied new J trim to finish off the vinyl siding and finish the nail trim with metal cladded brick moulding. At the end of the job I told the installation crew, they made a tough job look easy. If I had done it myself I would have taken 7 days to complete and they did a better job than I did on my own with my previous house. In the end Les was able to refund the invoice for the materials not required by the install. Totally upfront with everything!
I really like the new upgrade to triple pane and the solarguard2 coatings. We immediately notices a significant change in comfort level and sound level of external sounds compared to our old dual pane PVC windows. I recommend that anyone looking at window replacement really consider either solarguard and low E coatings to improve standard window performances. The real proof came a week later when we had another snow event and extreme fog overnight. Frost actually formed on the outside of the window, just like our vehicles. This is a real testiment to the insulation value of the triple pane solar guard2 insulation. The heat loss was so little such that the outside window pane was cold enough to allow frost to form outside. I could actually scratch it with my finger nails.

We experienced really good work and interaction with Supreme windows. They paid attention to all the details. I have no reservation in recommending Supreme windows for window replacement job.

Last summer we had a patio door installed and we were completely satisfied with the whole process and quality of the product. So much so, that we had 4 windows installed on the main floor last week. The salesman, Karl, was a pleasure to deal with, answered all of our questions and provided options. The installers did a great job, were punctual and cleaned up after themselves. The office staff were friendly and provided excellent customer service. We are very pleased with final result and would highly recommend Supreme Windows. We have 3 more windows to do upstairs next year and we will definitely be using Supreme.

We had several windows replaced and from our initial consultation to the final insulation they were amazing. One of the frames we had some water damage and they were amazing and fixed it all up for us. They made modifications for us as our floor is a bit slanted our home is 48 years old. They were polite, cleaned up every day and worked right through the day. I would highly recommend their services

A complete 2 day project that involved the removal of almost all the windows in the house and replacement with Supreme's triple pane windows. Two large bay windows that were more complicated during the installation process. Installers did a great job. They were noticeably more attentive than your average contractor.

We had some basement windows replaced as well as the existing ledges. The work was done in extremely poor weather conditions, high winds and blowing snow. Jim, our installer, did an amazing job. Extremely pleased!!

Once the decision was made to replace my windows, I obtained quotes from 5 major Calgary window companies. Furthermore, when possible I also visited their display rooms and on site factory. There was a variance in the company representative, the amount of the quote, and the particular challenge provided by the box window. Some companies could not do it and suggested that I change the shape. Only Supreme, represented by Karl Bergen, truly rose to the task. He also did all of the measuring immediately, whereas the other companies did an approximate measurement, with accurate measurements to made later by a more qualified individual. One company gave me a lower quote, but actually mis-counted the windows! Furthermore, Karl gave an excellent suggestion on the trim of the box window, which was implemented. Also, when I debated on the number of panes in the replacement windows, the other companies all went for reduction; Karl simply mentioned the architectural change that would result. I had not considered that and his observation was greatly appreciated. I am thrilled with the quality and accuracy of the estimate, the installation crew (Jim, Zach and Alex) and my new Supreme Windows. I have already recommended them to others, and will continue to do so. Simply put, they lived up to their name - Supreme!

My husband and I wanted to have two bedroom windows replaced in our house before our first baby arrived in November 2017. We researched lots of window companies in Calgary and began to think that there was no way we could get new windows installed before our baby arrived, so we almost gave up on the idea. Then a friend of a friend told us about the Supreme Window company and they said they could do a rush order for us at no extra cost! We were surprised by this awesome news and decided to go ahead with this company. We were thrilled by the employees, and their amazing workmanship! The windows look great and are keeping the cold air out, and our baby warm!! I have already recommended Supreme Windows to my friends and family! Thank you Supreme Windows for being an exceptional Calgary window company!

Had 3 large windows installed on Jan 8, 2018 (thankfully the weather co-operated). The workmanship was beyond reproach. Professional installation with excellent cleanup. The exterior was very well tied in to the house. Yaaay no more exterior painting. All of our windows have now been replaced by Supreme. No need to look elsewhere for your windows. Cheers to Karl and the installers.

Had a replacement window in my older rental home. The installers were very personable, efficient and knowledgeable. All questions were answered. They left the house as clean as when they came in. All questions were answered. I would recommend Supreme to anyone who needs windows. Demitri, Crystal and Ian were absolutely awesome!
Patty

We had great help choosing our products, and the installation went extremely well. Our windows and door were installed in mid-November during a warm break, and have performed flawlessly during the recent extreme cold snap (late December 2017). The installers were very professional, and did a great job with both the interior and exterior finish. We are very pleased and will go back to Supreme when we have more windows replaced.