Centra Windows (Calgary)

Formerly Supreme Windows (Calgary) Inc
Windows & Doors Installation & Service
Calgary AB T2C 2X8
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Reviews for Centra Windows (Calgary)

Average customer rating:
9.6 10 (421 reviews)

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dcross0
dcross0
1 review Calgary, AB
10/10

Window replacement

The new windows have totally modernized our front room and the crew were very friendly and left the work area spotless after they had finished can not believe the difference it has made to our home a total professional job

Approximate cost of services:
$4,500.00
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Company Response

Thanks for the 10 Star Review! I am glad you are pleased with the results.
Regards,
Gordon / Director of Sales and Marketing

Private User
Private User
Private User reviews Calgary, AB
10/10

New window

Two fantastic guys put in my new window and did a great job. I’m impr we the work and how long it took which was less then two hours. Thanks Zack and Alex. I would recommend your company to my friends.

Approximate cost of services:
$1,300.00
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Company Response

Hello, Thanks for taking the time and giving us your feedback. Our installers take a lot of pride in their work. Enjoy your new windows!
Regards,
Gordon / Director of Sales and Marketing

Private User
Private User
Private User reviews Calgary, AB
5/10

Multiple windows and a garage man door

I will start by saying that the quality of the windows have been fantastic and the installers have all been courteous and very helpful. I have been replacing windows a few at a time and the first couple projects went very well with minor hiccups (the interior trim was poorly finished, but the second installer noticed this and quickly fixed it). Then it started to get hard to get any updates or information from our sales rep. It felt like I was having to track them down to give them my business instead of the other way around.

The final straw was getting our garage man door replaced. The door seemed okay until the temperature changed even a couple of degrees and then it would jam up so tight you couldn't lock or unlock it. We tried adjusting it etc but it became obvious it needed to be replaced. When people came by to reassess or fix it, they never seemed to be informed on what the last person had done or had decided needed to be done, causing them to be unprepared to fix it and having to rebook. After countless visits (I lost track upwards of 6 trips out here for 1 door) the door finally seems to be okay. Unfortunately the lack of follow up and the amount of struggle it was to get the issue resolved made me select a different window company to finish the job.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Hello, We are very sorry for the inconvenience and frustration this caused you. We strive to ensure that the job is done correctly and continued to come back until the door was working properly. If you have any further concerns please do not hesitate to contact me directly.
Regards,
Gordon / Director of Sales and Marketing

Lana a.
Lana a.
2 reviews Calgary, AB
10/10

Replaced 13 windows in our home over two days

The installation team of Larry, Jer and Shea did outstanding work in removing our old windows and installing the our new windows over two days. They exercised great care in protecting our home from any damage in performing this work which included 13 window with triple pane glass being installed throughout the entire house on two levels. They worked continuously from arrival until they left at the end of the work day except for a lunch break. They cleaned up all construction debris and they communicated well with us throughout the work. The new windows look great inside and out and we could not have had a better installation experience.

Approximate cost of services:
$21,000.00
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Company Response

Hello Lana, Thanks for the glowing review! Our crews strive to ensure that they provide an exceptional customer experience. Enjoy your new windows.
Regards,
Gordon / Director of Sales and Marketing

tomgrypma
tomgrypma
3 reviews Calgary, AB
10/10

Installed new windows.

We had received a quote from Ed at Supreme Windows . He came to the house and was very friendly and he gave us some awesome suggestions for different window designs,that we had never even thought of. The windows were installed on schedule and the quality of the windows and the installation job done by Zach and Alex was very good! They did such a nice job! Arrived on time, worked great together to get all 5 windows put in, and did a great job tidying up when they were finished! We couldn’t be happier!

Approximate cost of services:
$7,000.00
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Company Response

Hello, Thanks for the detailed thoughtful review! Enjoy your new windows and thanks for your business.
Regards,
Gordon / Director of Sales and Marketing

debmac in Calgary
debmac in Calgary
1 review Calgary, AB
10/10

Window Replacement

Supreme replaced all the south facing and garage windows plus the glass in the back door. So very pleased with the outcome as I had made a number of requests and every one of them was taken into account and completed exactly as I had asked.
The installation was done by Zach and one of his crew from ZSC Contracting and, not only did they do an amazing and fast job on the install but were polite, courteous and knowledgeable and did a great job cleaning up.
I will definitely be getting Supreme to do the rest of my windows when the time comes!

Approximate cost of services:
$5,600.00
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Company Response

Thanks for the 10 Star Review! Enjoy your new windows.
Regards,
Gordon/ Director of Sales and Marketing

andrewsmale
andrewsmale
1 review Calgary, AB
10/10

Window Replacement

I had all my windows replaced and the garden door. I was very impressed with the options Supreme could offer and the flexibility. I found other companies had limited options for my garden door and Supreme had some great choices. The installers had everything done in about 6 hours and did great work cleaning up behind themselves. I would definitely recommend Supreme for Windows and Doors!

Approximate cost of services:
$9,000.00
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Company Response

Hi Andrew, Thanks for the 10 Star review! We really appreciate your support. Enjoy your new windows and garden door.
Regards,
Gordon / Director of Sales and Marketing

robyn
robyn
1 review Cochrane, AB
10/10

Window replacement

I am so happy with my new windows. It was a pleasure to deal with everyone at Supreme. Tom was an excellent rep. He answered all of my questions and made several thoughtful recommendations. He was prompt about replying to me and getting me whatever information that I needed. He was a awesome to deal with.
Zach and his crew, ZSC Contracting Inc. were equally amazing when they did the installation of my windows. I couldn’t be happier with the job that they did, especially maneuvering around a few glitches presented by my old house! They were courteous, professional, helpful and, most importantly, did a wonderful job!
Thank you for my awesome new windows and for making this one of the smoothest renovations I have done.

Approximate cost of services:
$10,000.00
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Company Response

Hello Robyn, Thanks for taking the time and submitting this 10 Star Review! We really appreciate your business and support.
Regards,
Gordon / Director of Sales and Marketing

Private User
Private User
Private User reviews Calgary, AB
10/10

Full upstair window Replacement

Overall experience was excellent. From Jamie Allen, our estimator- who took his time, was respectful, knowledgeable and patient, to Christel and Dimitry from Master Fenestration who did the installation for us.
They made little mess and were efficient at getting it all done.

When 2 windows were found after the fact to be incorrectly ordered and installed, Jamie made very quick amends to reorder and schedule for a quick reinstall.

The product is excellent- made in-house (not outsourced), and in the 10 months that I've had them, I've had no issues. The house is warmer in winter, cooler in summer and quieter year round.

I fully recommend supreme. Too bad they are not also in Edmonton- I have friends looking for new windows!

Approximate cost of services:
$8,500.00
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Company Response

Thanks for the taking the time and providing such a thoughtful review. Thank-you for your business!
Regards,
Gordon / Director of Sales and Marketing

S. D.
S. D.
1 review Calgary, AB
10/10

Window Replacement

This project involved the replacement of all windows in my home. Not only was the work executed in a timely fashion, as promised, but the service team were very kind and professional. They also cleaned up after themselves! The windows are amazing!

Approximate cost of services:
$10,000.00
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Company Response

Hello S.D. Thanks for the 10 Star review. We really appreciate it. Enjoy you new windows.
Regards,
Gordon / Director of Sales and Marketing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centra Windows (Calgary)

From window and door manufacturing, supply, and install to building envelope restorations, Centra Windows does it all. 100% Employee Owned and winner of Canada’s Best Managed Companies and Most Admired Corporate Culture, we offer custom, high-performance products backed by a truly exceptional warranty that are made right here in Alberta. Come and visit us in our Calgary, Kelowna, Victoria, Nanaimo, or Langley showrooms and see what kind of difference our high-performance windows can make.
We have 40 years of experience and our Window Geeks have saved clients millions of dollars on major projects. Our Employee Owners’ giving spirit has also allowed us to raise $2,000,000 for important causes both locally and globally through our Centra Cares Foundation.
If you have an upcoming renovation or new construction project, book your free consultation with Centra today at centra.ca and let’s make it a success together.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Slider Windows, Casement Windows, Awning Windows, Vinyl Windows, Window Accessories, Doors, Patio Doors, French Doors, Garden Doors, Entry Doors, Door Accessories, Energy Efficient, Security Doors, Exterior Siding
SERVICES
Window and Door Manufacturing, Supply, and Install. Building Envelope Restorations.
STYLES
Vinyl Windows. Patio, Garden, and Entry Doors.
SPECIALITIES
NAFS certified products.
WEBSITE
https://www.centrawindows.com/Calgary
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
68
RETURN POLICY
N/C for unused standard product.
PAYMENT METHOD
Any major credit card, cheque, debit or cash acceptable
LICENSES
COR, WCB, Energy Star, CSA and NAFS certified
MEMBERSHIPS
BBB A+ rating
LIABILITY INSURANCE
Yes
DIPLOMAS
Star Metro CommunityChoice Winner 2017, 2018, 2019
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
Varies
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Year Transferable Warranty on Frame, Glass, and Installation.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.