Centra Windows (Calgary)

Formerly Supreme Windows (Calgary) Inc
Windows & Doors Installation & Service
Calgary AB T2C 2X8
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93%

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Reviews for Centra Windows (Calgary)

Average customer rating:
9.6 10 (421 reviews)

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Private User
Private User
Private User reviews Calgary, AB
3/10

Fiberglass door & frame

Installer did not fill in around the frame well so cold air blew in. Also the door was not installed properly since cold air blew in around it also. Plus the installer had to put the door knob & latch on and neither of those were put on correctly. The door slab itself is shabby (Supreme Windows gets from another manufacturer in B.C.) it was rough all around the edges. Then I went into the showroom and told them the door they installed didn’t look anything like the showroom door. They ordered me another one which again took a long time, it was too big, so they ordered another one, which took another long time.

Approximate cost of services:
$1,600.00
2 of 2 people found this review helpful.
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Company Response

Hello, Please accept my apology re: the installation of your door. Contact me directly to ensure that the concerns have been rectified.
Regards,
Gordon / Director of Sales and Marketing

Phyllis
Phyllis
1 review Calgary, AB
10/10

Windows replaced in 3 bedrooms

The workers that came were very friendly and worked steady for 6 hrs. Ran the vacuum through the bedrooms when done.
All bedrooms were upstairs in my townhouse so not an easy task.
Very satisfied with their work.

Approximate cost of services:
$6,300.00
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Company Response

Thanks for the 10 Star Review Phyllis. We really appreciate your support and feedback. Enjoy your new windows!
Regards,
Gordon / Director of Sales and Marketing

Laurie in Toronto
Laurie in Toronto
1 review Calgary, AB
10/10

Triple pane, privacy glass on bedroom

Winter is Coming - time to replace north and west windows in a 15yr old home and still get rebate for energy efficiency!

Tom measured each window plus assisted us in choosing which way way the windows would open to catch the best breezes. Windows are fabricated locally and were installed several weeks ahead of schedule.

For a sash window in a bedroom consider having privacy glass as well as the part that opens not be the bottom half window but the top half window. For egress in a fire we have taken suitable precautions.

Dave please pass on our appreciation to your team of installers.

Gord to your entire team all the best in 2019.

Finally, Tom you were so right the windows are so, so quiet!!

Gord’s team of installers were amazing and so meticulous.

Approximate cost of services:
$12,350.00
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Company Response

Laurie, Thanks so much for the detailed review - the entire Supreme Team really strives to ensure that our customers have an exceptional experience. Enjoy your new windows and thank you for your business!
Regards,
Gordon / Director of Sales and Marketing

bjg
bjg
1 review Calgary, AB
10/10

Window replacement

Sean was very helpful and made sure our windows were installed properly and in time for the rest of our renovation.

Approximate cost of services:
$10,000.00
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Company Response

Thanks for the 10 Star Review. Sean strives to ensure that your window renovations go smoothly and as planned. Enjoy your new windows!
Regards,
Gordon/ Director of Sales and Marketing

rmah.cwg
rmah.cwg
1 review Calgary, AB
10/10

Remove existing windows and replace with new windows

Supreme Windows did an outstanding job on removing our old windows and replacing them with energy efficient windows. Because our condo complex is fairly large, we have now completed 2 of the 3 phases. (Phase 3 is scheduled for Jan 2019.) We have had no issues with the product. The installation team has this down to a science. They're very efficient in getting in, doing the work, cleaning up and then moving onto the next unit. Kudos to the entire Supreme team - Karl, Gord, Craig, Dave, Ken, team Ryan x 2 and team Zach plus all the others that work behind the scenes to get the windows out to the field. Thank you for making the window replacement such a success!

Approximate cost of services:
$1.00
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Company Response

Hi Richard, thanks for taking the time to give us such a detailed and fantastic review. Karl and the Installation crews have really enjoyed working with your organization!
Regards,
Gordon/ Director of Sales and Marketing

S L.
S L.
1 review Calgary, AB
10/10

Renew New Windows

Very understand customer needs and requirement. Finish within a timeline. Clean up dust after done. Good team spirits.

Approximate cost of services:
$1,000.00
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Company Response

Hello SL, Thanks for the 10 Star Review and your Business! Enjoy your new windows.
Regards,
Gordon / Director of Sales and Marketing

ghpontifex
ghpontifex
1 review Calgary, AB
8/10

Condo window replacement

Once upon a time they came and replaced our townhouse windows. Then we lived happily ever after.

Approximate cost of services:
$1,000.00
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Company Response

Thanks for the Review and your business! Glad that we could help you live happily!
Regards,
Gordon / Director of Sales and Marketing

Tony V.
Tony V.
1 review Calgary, AB
10/10

Windows

Quick and professional, done in one day crew worked well and equipment was first class!

Approximate cost of services:
$9,000.00
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Company Response

Hello Tony, Thanks for taking the time and giving us a 10 Star Review! We appreciate the support and your business. Enjoy your new Windows.
Regards,
Gordon / Director of Sales and Marketing

Gala Palmer
Gala Palmer
1 review Calgary, AB
10/10

Windows replacement

Supreme Windows provided great service. The installers are pleasant and very efficient. Good communication, nice product! Highly recommended!

Approximate cost of services:
$5,000.00
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Company Response

Hello Gala, Thanks for your business and the 10 Star Review! We really appreciate it.
Regards,
Gordon / Director of Sales and Marketing

Jenn K.
Jenn K.
1 review Calgary, AB
10/10

Replacing my back door

I met with Karl who is a great sales guy! He's worked at the company for 20+ years and I shows by all of his knowledge. I was told approx 12 weeks for the door but It was done in 4 weeks which was amazing news as winter has arrived and we need a door that seals. My mom was here for the install and she said Jim was very professional and knowledgeable and did a great job! When I got home I was very impressed the door looks beautiful! I also was very impressed to come home to everything cleaned up with no mess or dust everywhere. I am a high end house cleaner for work and I can say that made my day to not come home and clean up after him. Hands down dealing with Supreme Windows was the best decision I made!

Approximate cost of services:
$1,850.00
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Company Response

Hello Jenn, Thanks for taking the time and giving us such a great review. Enjoy your new door!
Regards,
Gordon / Director of Sales and Marketing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centra Windows (Calgary)

From window and door manufacturing, supply, and install to building envelope restorations, Centra Windows does it all. 100% Employee Owned and winner of Canada’s Best Managed Companies and Most Admired Corporate Culture, we offer custom, high-performance products backed by a truly exceptional warranty that are made right here in Alberta. Come and visit us in our Calgary, Kelowna, Victoria, Nanaimo, or Langley showrooms and see what kind of difference our high-performance windows can make.
We have 40 years of experience and our Window Geeks have saved clients millions of dollars on major projects. Our Employee Owners’ giving spirit has also allowed us to raise $2,000,000 for important causes both locally and globally through our Centra Cares Foundation.
If you have an upcoming renovation or new construction project, book your free consultation with Centra today at centra.ca and let’s make it a success together.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Slider Windows, Casement Windows, Awning Windows, Vinyl Windows, Window Accessories, Doors, Patio Doors, French Doors, Garden Doors, Entry Doors, Door Accessories, Energy Efficient, Security Doors, Exterior Siding
SERVICES
Window and Door Manufacturing, Supply, and Install. Building Envelope Restorations.
STYLES
Vinyl Windows. Patio, Garden, and Entry Doors.
SPECIALITIES
NAFS certified products.
WEBSITE
https://www.centrawindows.com/Calgary
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
68
RETURN POLICY
N/C for unused standard product.
PAYMENT METHOD
Any major credit card, cheque, debit or cash acceptable
LICENSES
COR, WCB, Energy Star, CSA and NAFS certified
MEMBERSHIPS
BBB A+ rating
LIABILITY INSURANCE
Yes
DIPLOMAS
Star Metro CommunityChoice Winner 2017, 2018, 2019
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
Varies
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Year Transferable Warranty on Frame, Glass, and Installation.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.