We paid for a year of snow-shoveling; they did an OK job, though a few times we had to leave for work before they could shovel. In that case, if we shoveled and didn't call them before they left their site, they warned us we would have to pay for the shoveling anyway. There was about $100 credit left-over after the season, and they offered to do a round of yardwork to use it up. We weren't impressed with the results of the yard-work, given the price.