Standard practise answer for any issue is not acceptable.
The eaves trough pipe lands on someone else's property: STANDARD PRACTICE, (this is the case of 90% houses in my block of Redstone) paid for upgraded kitchen sink to get one side bigger for reason of insanity but have the garburator installed on the smaller side: STANDARD PRACTICE, if you inquire why the door without any over head cover open outwards as it will not open in case of getting snowed in as we live in Calgary: STANDARD PRACTICE.
The sales team is great, the service team could do better as someone just bought a HOUSE worth half a million and get the answer STANDARD PRACTICE is not acceptable. If I want to find someone to fix these issues I can google a service technician I don't want to call someone who already made the standard practice mistake.
- Approximate cost of services:
- $0.00
- Company Response
Thank you Satya for your feedback. We take all feedback very seriously and apologize for any inconvenience these items may cause you. When purchasing a Trico Home we give all our customers the opportunity to make changes to the blueprints, selections and standard locations. Throughout the industry. it's not uncommon to install the garburator in the smaller sink. The door swing in the nook typically swings out so that it doesn't hit your nook furniture; giving you more space in this area when opening the door. Downspouts can easily be turned or an soft extension added to direct water away from your neighbors property. We would be happy to send a service technician to look at this and turn in a different direction. I want to assure you that Trico Homes will look into any concerns you have. Please do not hesitate to contact the warranty department at 403-287-9300.