Jeld-Wen Windows and Doors

The recieved Jeld-wen windows from the builder. I noticed that the hardware to open and close the casement windows was rusting. Investigated to issue and from that a screw was rubbing against the hardware removing the paint and exposing the metal to the elements. I had the installers come back and they refused to take responsibility for the issue. Tried calling the office but they were very difficult to reach: after the 10th message I got someone to call me back. At the end of it all I had to fix the problem myself. I would not recommend Jeld-wen at all.