Jeld-Wen Windows and Doors

I have bought a new house 3 years ago. The front door has been a issue since the first day.
I have had the builder ( gold park ) and jeld went out here multiple times!!!
The door doesn’t work correctly and now the door only after 3 years is splitting.

I have contacted jeld-wen and they have said that I am out of warranty and need to call some one to fix it or replace it.

They don’t stand behind their products and they don’t honour their warranty.

Don’t buy anything from them as they are not honouring their warranty and build quality is garbage.

Clad sashes rooted in 5 years Jeld Wen refused to stand behind them customer service was a joke. Buyers beware. I am contacting bbb on Monday. No one should have window problems with clad windows and when contacted Jeld_Wen knew of the problem ignored me to resolve problem 10 0f 30 windows have totted I am just waiting for the rest of them to fail.

The recieved Jeld-wen windows from the builder. I noticed that the hardware to open and close the casement windows was rusting. Investigated to issue and from that a screw was rubbing against the hardware removing the paint and exposing the metal to the elements. I had the installers come back and they refused to take responsibility for the issue. Tried calling the office but they were very difficult to reach: after the 10th message I got someone to call me back. At the end of it all I had to fix the problem myself. I would not recommend Jeld-wen at all.