Fresh And Clean Carpet Cleaning

Carpet & Rug Cleaning & Repairing
Vaughan ON M6P
Write a Review
Write a Review

Recommended Professionals

99%(1426 reviews)
96%(496 reviews)
97%(23 reviews)
99%(1426 reviews)
96%(496 reviews)
97%(23 reviews)
HomeStars
Carpet & Rug Cleaning & Repairing
Fresh And Clean Carpet Cleaning
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

79%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Fresh And Clean Carpet Cleaning

Average customer rating:
8.1 10 (33 reviews)

Sort by

batia from t.o.
batia from t.o.
2 reviews Toronto, ON
2.8/10

upholstery/carpet clean

Twice have used this company. If someone does something to you once-its their fault twice, and its your fault!

I made the mistake of letting them in a second time on a promo offer. Agent tells me after he 'cleaned' the couch some stains need more workso he hands me a bottle of cleaner and says"maybe you can try in a couple days". Is their something wrong with this picture?

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

I am the owner of this company. I have pleasant service reps answering the phone till 9PM Mon-Fri.
My own personal cell phone number is left on the after hours voicemail.
I have every customer called after the job to assure customer satisfaction. We don't always reach everyone, but we try.
I have to wonder why if something so rude occurred you would not call the company?
Furniture has to be dealt with with extreme caution. When you try and be a hero holes, tears and texture changes occur with the fabric being cleaned.
We await your call so we can see what we can do to remedy the situation.

Neil from Upper Beach-699
Neil from Upper Beach-699
6 reviews Toronto, ON
2.8/10

Duct and sofa cleaning

After using these guys twice, I think I've finally learned my lesson. After moving into my new house, I called on them to come and clean my ducts. However, instead of using their truck to power the vacuum, they used a portable vacuum which left rubber marks all over our hardwood floor. Later, I called them again to steam clean a sofa and some chairs based on a promotion they were running. However, I was told by their cleaning guys that my chairs didn't meet the specifics of the promotion and that I would have to pay extra for what I wanted. While the company tried to make ammends for the situation, by offering me a $10 coupon, they have yet to return a number of my calls about this situation. There seems to be a definite disconnect between the guys who do the work and the people who take the orders.

Approximate cost of services:
$0.00
Was this review helpful?
CathyR
CathyR
31 reviews Toronto, ON

First Review

2.8/10

Carpet Cleaning

Ugh! I will NEVER use this service again! Although the man was very nice, and told me what was happening every step of the way, it took him 6 hours to do a one hour job. His equipment kept freezing because it was cold that day, but shouldn't the company know that sort of thing? It took over 48 hours for the carpets to dry, and when they did there were stains left on the stairs and in one of the rooms (they did come back and fix the room).

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Carpet & Rug Cleaning & Repairing pros in York?