Durabuilt Windows & Doors

We had Durabuilt replace 1/2 of the windows and doors in our home a few years ago. We decided on them based on their product and price (both somewhat middle of the road compared with other companies) and their reciept of the Consumer Choice award for many consecutive years. Overall, in the end we were happy with the quality of the windows and doors but not thrilled with the customer service - we had issues with them "forgetting" to actually make the windows and therefore not showing up on install day. We had a few additional items we wanted addressed and when we attempted contacting them we received little or no reponse. As I said though, in the end the product was good and after dealing with a few more contractors since then they aren't the worst out there.

We had to replace several very large windows in our older home. The salesperson we dealt with at Durabuilt was Alex, whom I'd recommend dealing with. I know a few other people who have had bad experiences with Durabuilt recently, but our experience was good - Alex made sure we were happy with the windows, and with the install. Our first windows installation was last year in the fall, and we went back to Alex again this past spring to get our front door and another few windows replaced. I would recommend dealing with him.

In 3 different times they installed our upstairs, downstairs and patio windows/doors without any issue and they were fast and efficient . Service was great for our house and they even fixed part of a window ledge on the upstairs main bedroom window due to water damage on a future repairs for the bottow windows. The repair guy just casually said they can replace the ledge when they come to do the bottom windows. So great service and support. Thanks

I just spent the weekend admiring our new windows and doors in our home. After years of putting it off we finally decided to upgrade the windows, doors and siding. The Durabuilt sales associate was incredibly helpful and professional and the install crew was awesome as well. Thanks to them, my neighbors and jealous and looking to make changes and I have told them to go with Durabuilt, no questions asked.

Their products are defective. We have been unable to obtain warranty services (our home is 5 months old) and our phone calls and emails are not returned. I am now pursuing legal action against this company. DO NOT BUY Durabilt products. You will get completely screwed. Their quality SUCKS.

i got a quote which seemed to be the most reasonable of 4. the guy was very helpful. when the came to install the new windows, one did not fit properly but the installed it anyways so that the was at least something there . they got the new window a few weeks later aa=nd finished the job. they have been great windows with no other problems.