Had a sales person out and he was fantastic, however approximately 5 years down the road the windows became cloudy,first only one than the rest. We contacted Edmonton branch and we told that we have to have them replaced. These we all paid for once and don't think I should have to do it again. If windows are the unsatisfactory that the gas leaks out, maybe you should get out of the business. Terrible company. Watch your back if you hire them.
- Approximate cost of services:
- $6,000.00
- Company Response
Thank you for sharing your feedback. We're sorry to hear about the issues you've encountered with your windows, and we understand your frustration. This is not the experience we want for our customers, and we would like to make things right. Please reach out to us at reviews@durabuiltwindows.com so we can review your situation in detail and work towards a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns.