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Pacific Electronics Security Inc

Alarm Systems
Richmond BC V6Y 2C1
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HomeStars
Alarm Systems
Pacific Electronics Security Inc
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23%

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Reviews by rating (past 12 months)

Reviews for Pacific Electronics Security Inc

Average customer rating:
8.5 10 (6 reviews)

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Cee Chang from Vancouver
Cee Chang from Vancouver
1 review Vancouver, BC
3/10

Alarm system

Not a great alarm company at all. Trouble light came on at 3am and started beeping twice every couple seconds while I was home alone. Called the guy and he didn't know anything. My home phone said "check phone line", so I thought my home phone might be link to my alarm system; and that maybe someone had cut my phone line or something (I was home alone, and thinking all the possible senarios). I called the guy to tell him about the trouble light, and he snapped at me telling me how to turn it off and to call service tmr morning. But I was worried it was someone trying to break in, so I tried to ask him if he knew if my home phone was connected to the alarm. He impatiently kept telling me "I don't know. I don't know". And I'm trying to explains him that I was worried about my alarm system in terms of safety. He just kept repeating he didn't know, and told me to call service in the morning. Overall very unprofessional, and dismissive - and just handled the situation with no respect or urgency or attentiveness and care at all. Makes me feel very unsafe with this alarm company, as they seem so dismissive and nonchallent.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Bill from Surrey
Bill from Surrey
4 reviews Surrey, BC
10/10

Very good company

They were able to install the alarms in a timely manner and they allowed us to choose what was most suitable for us. They provided us with good advice, and were very dedicated to getting the job done efficiently. I was happy with this service.

Approximate cost of services:
$150.00
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Ken in VANCOUVER
Ken in VANCOUVER
2 reviews VANCOUVER, BC
10/10

Alarm inspection and installation

A few of our alarms weren't working and a friend recommended Pacific Electronics to us. They came very quickly after the appointment was made and was very friendly and professional, and they inspected and installed the alarms quickly. Very good quality service and would definitely recommend!

Approximate cost of services:
$300.00
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Derek Chin in Burnaby
Derek Chin in Burnaby
4 reviews BURNABY, BC
8/10

Alarm system

The alarm systems we have looked at were so pricey and we were advised by a friend that they do good work as they did on their house. When we called, they asked us a few simple questions about the size of our place and understood what alarm system and the estimate would be in a few minutes time. As soon as that was done they appointment was booked and the alarm system was installed.

Approximate cost of services:
$900.00
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Kim in Burnaby
Kim in Burnaby
13 reviews Burnaby, BC
10/10

Home Alarm Installation

Pacific Electronics Security was recommended to me by a family member that also had an alarm system installed. They were fast to give an estimate and did all the work in one day. The system woks great and is easy to use. Also, compared to the other companies, Pacific was the cheapest.

Approximate cost of services:
$800.00
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Jennifer in Vancouver
Jennifer in Vancouver
4 reviews Vancouver, BC

First Review

10/10

Installed alarm system

The group of 3 workers were on time and efficient. They completed the job in about 3 days and came back to run a test to see if it worked and to show us the mechanics of the system. Everyone was very friendly. Since they have installed it, we have activated the alarm by accident several times and the monitoring system have responded very promptly. I would recommend them to install the alarm system but their monitoring system is a bit pricey.

Approximate cost of services:
$1,200.00
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