We needed a gate built in order to close off the back yard, it was a residential gate 09 feet wide. They were very helpful over the phone, did the order over the phone and said it could be 2 weeks. We agreed to proceed. they called us within a few days said it was ready for pick up. Went down there to get it, they loaded it onto the truck and gave us the package of bolts etc. Came home installed it. It fit perfectly, we are very happy