Replaced AC unit and humidifier
Brian who sold me the unit was terrific. Explained my options and recommended a good quality and high eff unit and humidifier. He was great communicating and was able to book my install within the week. The installers did a good job but left a bit of a mess.
- Approximate cost of services:
- $3,800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We at Comfort Masters take your calls and emails very seriously. Without your business and positive reviews, our company could never succeed! That's why we have implemented a 24 hour phone system that assures your calls won't be missed. If you call our main office and our receptionist is on another call, it is automatically forwarded to another Comfort Masters office, and another if that line is busy as well. In the very unlikely event that you can't get a hold of us, if you leave a message or send an email we usually respond within a couple of hours. Upon looking into this matter, we haven't received a voice message or email from you, which is why your review is so concerning to us. Since you posted this review anonymously, we are unsure of who you are and can't call you back. Please call us at 1-866-260-0023 at your earliest convenience so we can take care of your request. Thank you for your business.