Reviews

10/10

I struggled looking for a company that would repair the cushioning of my leather couches until I found Belaty on Homestars. Nino was responsive and professional and gave me a quote fairly quickly. It only took a week from pick up to delivery of the repaired couches and their price was very reasonable. They even fixed an issue with my arms for free and brought my couches inside for me. They feel like new! Recommend calling them for any of your couch repairs! Quality & convenience! Thank you!!

Approximate cost of services:
$1,100.00
1 of 1 people found this review helpful.
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10/10

Protex Plumbing is my ‘go to’ for all my plumbing needs. Roy the owner is knowledgeable, responsive and fair. Max came to my home to fix a toilet that wasn’t working and to replace my kitchen sink. It was a tougher job and took longer than expected (my sinks fault). He is always pleasant and does high quality work. Highly recommend using this company! Thank you Max!!!

Approximate cost of services:
$700.00
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Company Response

Thank you very much for taking the time out of your busy day to write us a fantastic review!

0/10

Had them come and clean my ducts, furnace and sterilize the entire venting system. I was not the least bit impressed and do not recommend them for their service. I will not be using them again.

Approximate cost of services:
$140.00
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Company Response

Hi Kayla, not sure why you where not happy with our service? I did not receive a call about your complaint? If you wish to, my cell number is 289-356-5804.

Thank you,
Mike.

10/10

Rerouted and installed all new plumbing for my kitchen renovation including a second visit to install my sink drain, faucet, and dishwasher hook-up. Max was very kind and professional and he did a great job! Will definitely be calling Protex plumbing again for all my future projects! Thanks Roy and Max. You guys are awesome!

Approximate cost of services:
$3,000.00
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Company Response

Thank you for taking the time and writing us a great review, that was very kind of you.
Hope everything works flawless for years to come.
Roy

10/10

I was having a lot of water coming from my ac/furnace pump pouring onto my basement floor. I called Max and he arrived within a few hours. He knew right away what the issue was and ran out to get a replacement pump. Max returned within the hour and installed and tested the pump to make sure it was all working properly. He did a great job, was professional and came and fixed the problem when he said he would. Will definitely hire him again. Thanks Max!

Approximate cost of services:
$400.00
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Company Response

We are honour to have a great client like you , any time we are at your service if you need any installation or repair regarding Hvac

7/10

Brian who sold me the unit was terrific. Explained my options and recommended a good quality and high eff unit and humidifier. He was great communicating and was able to book my install within the week. The installers did a good job but left a bit of a mess.

Approximate cost of services:
$3,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

We at Comfort Masters take your calls and emails very seriously. Without your business and positive reviews, our company could never succeed! That's why we have implemented a 24 hour phone system that assures your calls won't be missed. If you call our main office and our receptionist is on another call, it is automatically forwarded to another Comfort Masters office, and another if that line is busy as well. In the very unlikely event that you can't get a hold of us, if you leave a message or send an email we usually respond within a couple of hours. Upon looking into this matter, we haven't received a voice message or email from you, which is why your review is so concerning to us. Since you posted this review anonymously, we are unsure of who you are and can't call you back. Please call us at 1-866-260-0023 at your earliest convenience so we can take care of your request. Thank you for your business.