Excellent attention to detail and honesty
We had Jason come out to give us a quote to top up our insulation in preparation for the cold months ahead. Similar to another review I read, we too were told he could not do the job due to mold. Although the mold was contained in a very small area (approximately 3'x3' area in the back of the attic), Jason said they are not insured to go into the attic to do the job if there are any signs of mold. Even though he determined they could not do the job, he took the time to explain to me some possible causes of the mold and answered questions I had about insulation.
I was quite surprised to hear about the mold, because we had 2 other insulation companies give us quotes and nobody noticed (or didn't care that it existed and just wanted to blow insulation in anyway?!?!).
We are now dealing with mold removal services and looking into options for improving ventilation in the attic so we will hopefully never have this issue in the future, and are so grateful that Jason brought this to our attention.
Unfortunately they cannot come back to insulate even after the mold is removed, but for anyone looking for insulation, I highly recommend having them come to look at your attic and give you an honest opinion and quote. Thank you Jason!!!
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?