I purchased new windows from All Weather Windows for my 30 year old house. When the first crew came out to install, they did a terrible job, i was horrified by the amount of damage did to my home from broken tiles and grout to damaged tile roof over the bay window and scratches on my cedar deck, from dragging the old windows over the deck. A second batch of windows are of bad quality, in my opinion. They are worse than my 30 year old windows. Even before they completed the second install, I pointed out huge amounts of ice building on the window frame and glass to the installer. He said he did not know why. I contacted All Weather Windows and they have refused to help. I have forwarded pictures to the company, and the manager came out to see them but he was not able to do anything and suggested I talk to the general manager. The general manager has offered no solutions to the problem. Before you buy windows from All Weather Windows email. I will send you the photos and you be the judge. For more info contact me and I will give all the info that I possess regarding the windows.
This is a reply to the company's response
It is now June 20,2013 All Weather Windows has done absolutely nothing, to rectify the problem. Today I woke up to a huge mess. I have windows that are leaking everywhere. I caution the reader, if you are in the market for new windows take a look at these photos before you buy windows from this company.
- Approximate cost of services:
- $20,000.00
- Company Response
Hi Anibal, I appreciate and understand your concerns, I can assure you that condensation is an environmental condition that is common to Canadian homes, particularly in the Prairie Region.
The causes, effects, and remedies for condensation in all of our windows can be located within our Maintenance and Warranty Guide, “Condensation Concerns” section. Furthermore, you may visit the following industry website which provide comprehensive information regarding condensation:
Canadian Window and Door Manufactures Association:
http://cwdma.ca/video/index.html.
Our customer service team is standing by be it you have any further concerns or inquiries.