- Approximate cost of services:
- $4,800.00
- Company Response
Dear Baby,
Thank you for the 10 stars and a glorious recommendation ! We will be happy to help you any time you need !
Dear Baby,
Thank you for the 10 stars and a glorious recommendation ! We will be happy to help you any time you need !
Dear John,
Thank you so much for the 10 star review and the kind words. We hope to see you again !
Dear Mariia,
Thank you for the 10 stars and the kind words. We hope to see you again !
Dear Alexa,
Thank you for the 10 stars ! We hope to see you again !
Dear Joan,
We are sorry to hear that you had a less than excellent experience with us. We could not find any concerns that you mentioned here communicated to us on either the pick up day or delivery day. Full packing and loading may take extra time depending on how many loose items need to be packed and it is normally a full day job. You had more than 150 items. If you feel that an in-person estimate would be more beneficial, we are certainly taking this feedback very seriously and will implement it in the future. As far as the delivery is concerned, it was done in 3 hours and 47 minutes which is quite remarkable for this size of the load. Please note that the number of people involved in pick up and drop off was discussed with you and approved by you. We are committed to our very hardworking moving crews and always treat them fairly. If you still have any concerns, please do not hesitate to reach out to us, so we address them promptly.
Dear Laslo,
Thank you for sharing these kind words with us. We do understand that the moving itself is a stressful event, and that’s exactly why our entire team is working to ease and smooth the process, so it will be stress free.
Moving from Toronto to St. Albert, AB
Dear Yury,
Thank you so much for sharing your experience with us. We are happy to hear that you were so highly impressed by us ! Whenever you will need to move - we will be more than happy to assist you with it!
Great Moving Company. Greater care of furniture
Dear Karim,
Thank you so much for this 10 star review ! We hope to see you again !
Thank you for this review and highlighting great work of our staff ! We hope to see you again !
Dear Swati,
We are sorry to hear that you had less than an excellent experience. As was discussed in your communication with our Quality Control department, the compensation for any damage is calculated based on the weight of the item, not its value. It is indicated in our Claims Policy and in our Terms & Conditions which are part of your contract. The contract also indicates the condition of the items at the time of pick up.
The Extended Coverage also carries a $300 deductible, which is also indicated in the Terms & Conditions. We are trying to resolve this efficiently and fairly to everyone involved, so please feel free to reach out to us, so we can try to assist you.