Centennial Moving

Moving & Storage
Moncton NB E1E 4C2
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HomeStars
Moving & Storage
Centennial Moving
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92%

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Reviews by rating (past 12 months)

Reviews for Centennial Moving

Average customer rating:
9.3 10 (428 reviews)

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PEI1962
PEI1962
1 review , PE
10/10

Great moving job!

Great moving company - hassle/damage free - great to deal with - would highly recommend!

Approximate cost of services:
$8,300.00
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Company Response

Thank you for the 10 starts and the kind words ! We hope to see you again !

Melissa
Melissa
1 review Old Toronto, ON
10/10

Moving from Ontario To BC

Its been a smooth and easy process throughout the planning, estimation and actual moving from Toronto to BC. Nicholas and his team was responsive, quick and answered all enquires promptly. There were no hidden fees, everything was thoroughly communicated and their quotes are competitive. The movers were professional, ensuring every item was properly packed and protected, and they even help with dissembling/reassembling your furniture. Overall a very positive experience and would highly recommend.

Approximate cost of services:
$1,700.00
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Company Response

Dear Melissa,

Your positive review has made our day! We're thrilled to have provided a smooth and efficient moving experience for you. Thank you for acknowledging our team's hard work and dedication.

Shripad in Calgary
Shripad in Calgary
1 review Calgary, AB
0/10

Extremely Disappointed with Centennial Moving: Unprofessional Service and Lost Items

I am writing this review to share my deeply unsatisfactory experience with Centennial Moving. I booked their service to move my household from Toronto to Calgary, expecting a professional and reliable moving company. Unfortunately, the reality was far from what was promised.

The real problems began after the move was completed. Upon unpacking, I discovered that one of my boxes was missing. This box contained valuable and irreplaceable items, and its loss has caused significant distress.

I contacted Centennial Moving to report the missing box. What followed has been three months of frustration and disappointment. Despite numerous phone calls and emails, the company has consistently denied any responsibility for the lost box. Their customer service has been unprofessional and unresponsive, providing no support or solutions to address the issue.

Every interaction with their team has left me feeling more frustrated. They have shown a complete lack of accountability and empathy, refusing to acknowledge the loss or offer any form of compensation. It's clear that once they had my money, they had no interest in ensuring my satisfaction or resolving the problem.

Moving is already a stressful process, and Centennial Moving's mishandling of my belongings has only added to the anxiety. Their unprofessional behavior and poor customer service are unacceptable. I trusted them with my household items, and they failed to deliver on their promises in every way.

I strongly advise against using Centennial Moving for any relocation needs. Their lack of professionalism, responsibility, and support has resulted in the worst moving experience I have ever had. If you value your belongings and want a stress-free move, look elsewhere. Centennial Moving has proven to be unreliable and untrustworthy. Save yourself the headache and choose a different moving company.

Approximate cost of services:
$3,000.00
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Company Response

Dear Shirad,

Thank you for taking the time to share your feedback. We value all customer comments as they help us continually improve our services.

We sincerely regret to hear about your dissatisfaction regarding your recent move. Our team takes great pride in providing a reliable and professional service, and we are concerned to hear about your experience.

Regarding your claim of a lost box, we have carefully reviewed the digital inventory from your move. Our records indicate that all items were accounted for and delivered. We understand how frustrating it can be when something appears to be missing, and we have relayed this information to you multiple times in our previous communications.

To address your concerns thoroughly, we would like to take the following steps:

Re-Examine the Inventory: We invite you to review the digital inventory list we provided and verify all items against your possessions.

Further Investigation: If you still believe an item is missing, please provide a detailed description of the box and its contents. We will conduct a secondary investigation to ensure nothing was overlooked.

Customer Support Meeting: We are willing to schedule a call or meeting with you to discuss this issue in detail and work towards a resolution that addresses your concerns.
We strive to ensure every customer is satisfied with their moving experience. Please contact our Claims Department, so we can assist you further.

Thank you for your understanding and cooperation. We look forward to resolving this matter to your satisfaction.

HeidiB
HeidiB
1 review Sussex, NB
10/10

Honest, hardworking people!

I chose to go with Centennial after I got a bad gut feeling from another moving company. Im so glad I did because I was instilled with so much confidence from start to finish.

The weight of my items ended up being lower than quoted and was given a lower price which told me everything I needed to know about Centennial.

If I had any questions or concerns, these were addressed immediately.

These guys are great! Dont even bother with other movers!

These guys are great!

Approximate cost of services:
$2,500.00
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Company Response

Dear Heidi,

It's fantastic to hear that you had a great experience with our moving company. Your positive feedback is truly appreciated.

Debra
Debra
1 review Old Toronto, ON
10/10

Recommend

Centennial movers brought a few items from my mothers home in Winnipeg to me in Toronto. I was not able to be in Winnipeg when they did the pick up but when it arrived, I was pleased to see that everything was very carefully wrapped, and the movers handled the items with great care, including a couple of antiques. Everything went perfectly.

Approximate cost of services:
$1,200.00
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Company Response

Dear Debra,

We're overjoyed to hear that you had a positive experience with our team. Thank you for taking the time to share your feedback.

MoverTOtoCA
MoverTOtoCA
1 review Calgary, AB
10/10

Awesome!

Weve used this company twice now- once to move from Calgary to Toronto and once to move back.
On the way back this time we also needed storage in a warehouse for 5 months
The guys helped disassemble the Tv and reassemble at the new location. Everything we couldnt box up was wrapped by in blankets, they protected our floors from their shoes with mats. Just overall they are very careful and considerate.
Everything seems to be in great condition and everything arrived safely.
Very happy and will always use this company for any moves!

Approximate cost of services:
$4,500.00
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Company Response

Thank you so much for taking the time to share your positive feedback! We're delighted to have been a part of your moving journey, and we appreciate your kind words. Our team works hard to ensure a smooth and stress-free experience, and it's rewarding to see our efforts reflected in your satisfaction. If you ever have more moving needs, we'll be here to assist you.

Lynn
Lynn
1 review , AB
10/10

Across Canada move

We had a very complicated move: 2 households, packed one week apart & then consolidated & hauled across the country. From first contact, Stan, through to Eric & then on to the 3 amazing moving crews we encountered, Centennial Moving was both personable & highly professional!
Everything arrived in tact & on time, (across 4 provinces, no less!)
The move, which could have been extremely stressful for us, was met with calm reassurance from the team& they came through at every step with flying colours! We would recommend Centennial Moving to anyonethey were an absolute breath of fresh air!!!!

Approximate cost of services:
$1,900,000.00
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Company Response

Dear Lynn,

Thank you for the glowing review! We're thrilled to know that our moving services met your expectations. Our team works hard to ensure a smooth and efficient moving process, and your feedback is a testament to their dedication. If you ever need assistance with another move, we'd be more than happy to help. Thanks again for choosing us!

mossie2013
mossie2013
1 review Oakville, ON
10/10

Professional Moving Company

Centennial was very efficient in helping us with small move from Vancouver Island to Calgary Alberta. Communication with administrative staff to plan and coordinate the move was clear, timely and responsive. The lead mover demonstrated knowledge I how best to wrap furniture and load the truck. Pick up and deliver was on time. We received a quick response to all inquires.

Approximate cost of services:
$3,000.00
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Company Response

Your positive review has made our day! We're thrilled to have provided a smooth and efficient moving experience for you. Thank you for acknowledging our team's hard work and dedication. If there's anything else we can do for you in the future, please don't hesitate to let us know. We appreciate your business!

Private User
Private User
Private User reviews Gormley, ON
10/10

Moving

They did a great job. My items arrived on time as estimated and without any damage.

Approximate cost of services:
$1,500.00
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Company Response

We're honored to receive such a positive review. Thank you for trusting us with your move, and we're thrilled to have exceeded your expectations.

Md Husne Sagar
Md Husne Sagar
1 review Regina, SK
10/10

Service

Very quick and Awesome service. I really appreciate their cooperation. No damage of product, all products reached the destination before the promised date

Approximate cost of services:
$2,500.00
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Company Response

It's fantastic to hear that you had a great experience with our moving company. Your positive feedback is truly appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centennial Moving

Long distance moves always carry some emotional significance. You might be moving to a new job, a new city to join your significant other etc. Since 1998, Centennial Moving Company understands how important such events are in your life. We are therefore ready to put our years of experience and ...
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