Mackenzie Plumbing & Heating (1989) Ltd

Heating & Air Conditioning
Regina SK S4N 4W7
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HomeStars
Heating & Air Conditioning
Mackenzie Plumbing & Heating (1989) Ltd
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87%

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Reviews by rating (past 12 months)

Reviews for Mackenzie Plumbing & Heating (1989) Ltd

Average customer rating:
9.6 10 (138 reviews)

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Private User
Private User
Private User reviews Regina, SK
0/10

Three years of bad service

We are three years into a seven year contract, and I wish we could be finished with this company. The air conditioning was installed in the wrong spot and they have yet to move it. They have blown us off so many times. The unit does not work well, and they have not been able to help us with it.

Approximate cost of services:
$4,000.00
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Company Response

Sorry to hear about this experience. Please email me with your account details and we can review this further. jdeboo@reliancecomfort.com Thank you, Jessica

Vicki
Vicki
0 reviews Qu'Appelle, SK
8/10

Water heater, water softener, ro water system

This company provides fast, reliable service. The technicians were very helpful, took time to explain the services and proper use of the equipment and made it very easy to replace these systems in our home.

Approximate cost of services:
$70.00
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Company Response

Thank you for the kind review, we appreciate your business!

Private User
Private User
Private User reviews Regina, SK
10/10

Excellent Service

Power vent water heater and new water softener installed one day after contracts signed. Excellent value.
Very helpful and professional contract agent, Carlos. Extra mile service from all the installation staff: Kane, Brittany and her trainee. Very satisfied with whole customer service process.

Approximate cost of services:
$2,300.00
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Company Response

Thank you for your kind words. We appreciate you choosing Reliance Home Comfort. - Gemma

Private User
Private User
Private User reviews Regina, SK
10/10

Upgrade 100 amp to 200amp

The electrician did a very excellent job. He is also have an overwhelmingly positive attitude and friendly.Very cooperative on answering questions.Very professional and did a wonderful job. We are very satisfied.Thank you so much.

Approximate cost of services:
$6,105.00
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Company Response

Thank you for your great review and for choosing Reliance Home Comfort! - Gemma

Private User
Private User
Private User reviews Regina, SK
10/10

Air conditioner, water softener & heater and reverse osmosis

The end to end process was amazing! Carlos and the installation team were super friendly, knowledgeable and efficient! They didnt try and sell us something we did not need, they were honest and gave us the best deal possible! The installations and electrical were done very quick and they left the place clean! Would highly recommend.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for the kind review. We're thrilled that we provided you with such a great experience!

Private User
Private User
Private User reviews Regina, SK
10/10

Furnace inspection

Furnace was inspected quickly and the issue was resolved. Options were given and inspector left.

Approximate cost of services:
$100.00
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Company Response

Thank you for sharing your experience with us and for the kind review!

Private User
Private User
Private User reviews Regina, SK
5/10

Installation of furnace & tankless water heater

It took the 2 weeks to finish the install for the furnace. This is not a criticism of the work crew. It seems that the company continues to focus on sales and do not have the resources for the installation.

Approximate cost of services:
$0.00
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Company Response

Thank you for the feedback. We're sorry that you felt that it was more sales focused. We always look to improve our customer experience and will use this feedback accordingly.

Clint
Clint
1 review Regina, SK
10/10

Got water heater

New water heater from Clint fast easy and convenient. Awesome job left the house clean thank you

Approximate cost of services:
$37.00
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Roy
Roy
1 review Regina, SK
10/10

Water heater install

Excellent finish from start to finish. On time, well qualified and professional service. No problems with installation and product was exactly as discussed.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for choosing Reliance Roy! We appreciate you taking the time to share your experience with us.- Gemma

Ysmael
Ysmael
1 review Regina, SK
10/10

Water Heater rental

Very professional and provide the best customer service. Will definitely recommend to my family or friends.

Approximate cost of services:
$24.00
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Company Response

This is wonderful to hear Ysmael. Thank you for choosing Reliance Home Comfort. - Gemma

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mackenzie Plumbing & Heating (1989) Ltd

At Reliance Mackenzie, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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