K C Granite Marble Inc

I ordered a countertop and put the deposit on it. The time to get the final product became unreasonable.When I did get it,the countertop was not sealed.I had made a number of calls to this company;calls were not returned. Finally I did speak with the owner, who made arrangements to rectify the problem. There were still many problems after I spoke with him, but the worst was the evasive and deceptive conduct of the front line staff. I had decided to personally go to their office. The woman in the office told me that the manager was on a vacation and not returning for a week. Another woman walked by me and asked if I needed help. This was the managers wife. I told her that I wanted to deal with the manager. She said "wait a minute, he's working in the back". I told her that the reception staff told me that he was on vacation. She made no apologies for her staffs' conduct. Eventually I got the problems sorted out. Their business card states"Price, Quality and Craftmanship Guaranteed" I paid a big price of time and money for a lot of poor service and aggravation