Kitchen Planning & Renovation review in
Etobicoke
Throughout the design process everything was going well. I wanted to get everything from them: cabinets, sink, faucet, counter top, handles, contractor. When the cabinets arrived there was no sink or faucet. When I went in he said it was not in the contract. So I had to order it right then. This was a big miscommunication. I assumed it was included and he assumed/forget to verify. All said and done, it looks great.
- Approximate cost of services:
- $4,000.00
- What could this company do to improve their services?
- Computerize the design & estimation process. More detailed contract listing all parts vs. handwritten. Verify all add-ons are covered off. Customer Service to address the error/mixup in the form of credit.
- Any advice to offer fellow homeowners facing a similar project?
- List everything you need and check it off against the contract
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