engaged giglio to do 2 walkways at my home..front and side
between june 10/15 & june 18th/15..work was done fast & efficiently by the crew of Giglio...but with some reservations...while performing the job the bobcat operator for giglio damaged a small portion of my asphalt driveway adjacent to the first step of the walkway. To this day the damage has not been repaired after numerous calls to the boss "Frank " of giglio..too many to mention. secondly Frank the boss does not return calls on a timely basis..many weeks can go by before you hear from him..Next my wife & I discovered 2 more deficiencies in the work after the job was done...I completely fixed one...a pocket in the underside of the concrete on the side walkway where the walkway starts from a tree bed & goes along side the garage...this was caused by the concrete not completely settling & was missed by Frank's crew, being up against the tree bed..the next deficiency which was mentioned in several phone messages at frank's business number involved a piece of concrete which broke off the lip of the first step adjacent to the asphalt driveway...I told frank in the numerous messages that I partially repaired the damage to the chipped step and that all I needed was colour to mix with my masonry coating to finish the repair..Frank call's back, acknowledges but then is a no show once again.....So in conclusion there are 2 deficiencies waiting 7 weeks to be addressed by this company and this man prefers that I go away...bottom line Frank, (Giglio Construction ) has a lot to improve where customer service is at stake and I would only recommend his business if you are a handyman
- Approximate cost of services:
- $4,400.00
- Company Response
We are sorry for any inconvenience we have caused you and would of been glad to make the concrete repair at the same time we arrive to repair the driveway. We have not forgotten about your asphalt repair, as we mobilize to complete our asphalt projects in Brampton we will supply the hot mix asphalt and bring you the color hardener. Thank you for your patience as we deal with weather & scheduling delays, Giglio & Sons Paving & Concrete Ltd.