Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Canada Rug (1975) Ltd

Carpet & Rug Retailers
Calgary AB T2P 5E1
Write a Review
Write a Review

Recommended Professionals

99%(36 reviews)
97%(13 reviews)
97%(112 reviews)
99%(36 reviews)
97%(13 reviews)
97%(112 reviews)
HomeStars
Carpet & Rug Retailers
Canada Rug (1975) Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

14%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Canada Rug (1975) Ltd

Average customer rating:
5.6 10 (5 reviews)

Sort by

Private User
Private User
Private User reviews Calgary, AB
10/10

Commercial project

We have used Canada Rug a few times in the past on various commercial jobs. From start to finish I have always enjoyed working with Randy the owner he is very professional, responsive and personable. If ever there was a problem or concern it was dealt with quickly. I would highly recommend Canada Rug and Randy.

Approximate cost of services:
$50,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Adam in Calgary
Adam in Calgary
1 review Calgary, AB
0/10

Carpet Insallation

We are extremely disappointed with Canada Rug in Calgary. We purchased one of the higher end carpets they offer. The carpet itself is nice... The installation was pretty bad; obvious seams, not stretched under baseboards, and a weird peaks and indents to name a few of the issues. We called in to speak to the manager or owner and was passed around a bit as he was on vacation (fine, everyone can take a vacation). When I finally reached him we thought we made an appointment for him to come inspect the workmanship. On the agreed upon day, I was texted that he would be late. When someone showed up, it wasn't the owner, but the same installer! Fine... We showed him the problems and he said he'd "fix" them. Nope, made it incredibly worse! Now, in addition to the aforementioned issues, we now have a fraying patchwork carpet in one of the rooms. We spent thousands of dollars here and were treated horribly. Their installer clearly doesn't "get it" and management took no responsibility. Failing grade.

Approximate cost of services:
$5,000.00
Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB
0/10

Carpet

Ordered carpet on condition that it was in stock and would be delivered within 3 weeks. On week 3, we got a call saying that they 'gave it away' to someone else but would replace it with better carpet at no extra cost. When I checked the sample of the "better carpet" I found out it was 15% cheaper than what we'd ordered.

During installation, they damaged 4 walls (took photos) and then left the carpet with no edging onto the linoleum...just left it hanging open!

If you want your project ruined, just call canada rug.

Approximate cost of services:
$1,500.00
Was this review helpful?
M Oliver
M Oliver
2 reviews Calgary, AB
8/10

carpet installation

They were very helpful in choosing carpet within my colour preference and budget. I appreciated the frank advice about which products were inferior and which were superior. I got good service even though I didn't have a particularly big job.

Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
Was this review helpful?
S Chrusch in Calgary
S Chrusch in Calgary
1 review Calgary, AB

First Review

10/10

Purchase carpet and installation

Great Company to deal with. went in, they helpe4d decide on type of carpet we needed (pets), gave them the measurements. They installed everything within a week and it was done by 2 extremenly friendly professional installers. Couldn't ask for better service.

Approximate cost of services:
$1,000.00
0 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Carpet & Rug Retailers pros in Calgary?