Kitchen and bathroom renovation, flooring
We used NuFloors for partial kitchen and bathroom renovations. The flooring was fine. Everything else was contracted out to a handyman who was unqualified to do the work. We eventually had to remove him from the job due to shoddy workmanship. He then threatened to put a lien on our house, even though NuFloors engaged him to do the work and we had already paid him fairly (we weren't looking to be unfair to him). Another contractor was then hired by NuFloors to finish the job.
The story doesn't end there. We were taking a shower and the pipes behind our newly tiled bathroom (done by the 1st handyman that was pulled off the job) burst because they hadn't been soldered together (how do you not do that!?), thereby flooding our 3 story house. We contacted the Coquitlam owner of NuFloors, who wouldn't talk with us. We were passed off to our salesman. To be fair, NuFloors did pay for the restoration work. They didn't complete the tile repair in the shower until threatening to report them to the BBB. The restoration work took THREE months. The entire renovation (partial kitchen, 2 partial bathrooms, flooring in kitchen and family room), plus the restoration work took almost 1.5 years. We were told it would be a few months. A complete disaster that I wouldn't wish on anyone. Beware of their contracting services. Flooring was fine.
- Approximate cost of services:
- $20,000.00