Worse experience of my life. Would never use them again or recommend any work to be done by this company.
Bought a new townhouse, floors done by nufloors. Hardwood panels started to shift with gaps between 1/2cm to 4 cm gaps, over 40 differnt locations in 1200 sq/ft unit. Plus had multiple gaps against wall and transition strips. They came by 3-4 times, did not fix problems and was told if I wanted it fixed I would have to pay out of my pocket.
Unacceptable customer service!!!
Note: was dealing with Brian, absolutely worse customer service ever.