Arcana Windows & Doors

Windows & Doors Installation & Service
Hamilton ON L8V
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Reviews for Arcana Windows & Doors

Average customer rating:
9.9 10 (163 reviews)

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Great customer service experience.

I had a great customer experience from the onset. The gentleman that came to my home was knowledgeable, friendly and informative.

A swift quote was e-mailed to me that day. Any questions I had, or modifications I wanted to make, were replied with quickly. When I requested a phone call it was welcomed on the day of.

Post-deposit, communication around next steps and what to expect, took away any questions I may have had.

The crew that installed the windows, arrived on time, were friendly and cordial. Their craftsmanship was great, while also being efficient. Cleanliness and care for my home was also a priority.

I still have my upper windows to do and will not consider another company after such a great experience with Arcana. I could not recommend them more.

Approximate cost of services:
$14,000.00
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Company Response

We're overjoyed to receive your review! It's fantastic to hear that you had a wonderful experience with us. Our team puts a lot of effort into ensuring every client is satisfied with our work, so it's incredibly rewarding to see that reflected in your feedback. We hope to work with you again! https://www.arcanawindows.com/

Private User
Private User
Private User reviews Hamilton, ON
10/10

Kitchen and dining room window replacement

The windows we ordered were ready on time and the installers were very friendly and clean. The install went very smoothly and was very quick. Looking forward to working with Arcana in the future

Approximate cost of services:
$4,200.00
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Company Response

Wow, thank you for the review! We're delighted to hear that you are satisfied with your project, and we thank you for trusting us to complete it. Our team works hard to provide top-notch service to our clients, and we are thrilled to see that we have met that. We look forward to working with you again. https://www.arcanawindows.com/

Private User
Private User
Private User reviews Hamilton, ON
10/10

Replacement window

I received a good quality replacement window for a reasonable price. The work was done promptly and professionally.

Approximate cost of services:
$650.00
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Company Response

Thank you for taking the time to leave a review! The whole Arcana Windows & Doors team is happy to hear that you were satisfied with our services. Customer satisfaction is our ultimate goal, and it's incredibly gratifying to know that we met your expectations. We hope we can work with you again some day! https://www.arcanawindows.com/

Claudio
Claudio
1 review Hamilton, ON
10/10

Windows and Sliding door

The Staff at Arcana are great. From the owner and office staff to the installers. Their workmanship professionalism is top notch. I will defintely recommend them again.

Approximate cost of services:
$6,000.00
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Company Response

Hi Claudio, thank so much for taking the time to give us a review. The whole team at Arcana Windows & Doors is pleased to know how happy you are with our services. We're grateful for clients like you! If you need us in the future, please reach out to us: https://www.arcanawindows.com/

Private User
Private User
Private User reviews Hamilton, ON
10/10

Window replacements

We are happy with our windows and the people who made it happen.
We found Mark to be knowledgeable, clear, and quick with responses. We found Slava and his partner to be polite, tidy, and thorough.

Approximate cost of services:
$6,500.00
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Company Response

Hello Julie, thank you so much for your kind words! We're thrilled that you had such a positive experience with us. Providing exceptional service is our priority at Arcana Windows & Doors, and we're delighted that you felt well taken care of. Thank you for trusting us with your project. If we can serve you in the future, please reach out to us: https://www.arcanawindows.com/

Private User
Private User
Private User reviews Hamilton, ON
10/10

Window Assessment & Quote

Jay arrived on time and took a look at a few crank casement windows I was concerned about. "These are fine and do not require replacing," he said. We did get one of the windows measured and within 24 hours I've received a comprehensive quote in the event it goes wonky on me. But otherwise, no pushy sales approach and no needless waste of money. Absolutely refreshing in these times to experience such integrity. On that basis alone, I recommend Arcana to anyone considering new or replacement windows for their home.

Approximate cost of services:
$1,100.00
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Company Response

Hello, Thank you for the wonderful review! We're thrilled to hear that you're so happy with your experience working with us. Integrity is our core value, at Arcana Windows & Doors. We hope your windows continue to last you a long while, and know when and if you need us in the future, we can be reached at https://www.arcanawindows.com/ .

1234Stuff!
1234Stuff!
1 review Hamilton, ON
10/10

Front door and Back Patio Doors

We had to change a few things in our house to accomodate for a wheelchair and the doors were a main issue. Everyone at Arcana Windows and Doors (from the beginning to the end) was very friendly and helped us along the way. They helped us figure out the door hardware, even going so far as to get on a call with me while I was in home depot picking the hardware out. They worked with us to install on a day that fit our schedule and the installer was kind, thorough, and on time. They even stopped by (the owner) to check on the doors a few days after. Couldn't recommend them more!

Approximate cost of services:
$7,700.00
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Company Response

We're overjoyed to receive your review! It's fantastic to hear that you had a wonderful experience with us. The whole Arcana Windows & Doors team puts a lot of effort into ensuring every client is satisfied with our work, so it's incredibly rewarding to see that reflected in your feedback. We hope to work with you again!

Pat Matteson
Pat Matteson
1 review Hamilton, ON
10/10

Windows and door replacement

Arcana Windows and Doors provided quality products and did a very professional job on the installation. The installers were highly qualified and did an amazing job on the install and the clean up. I will not hesitate to do business with Arcana in the future and encourage my family and friends to purchase their products.

Approximate cost of services:
$3,000.00
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Company Response

Pat, thank you so much for your kind words! We're thrilled that you had such a positive experience with us. Providing exceptional service is our priority, and we're delighted that you felt well taken care of. Thank you for trusting Arcana Windows & Doors with your project. If we can serve you in the future, please reach out to us: https://www.arcanawindows.com/

Private User
Private User
Private User reviews Burlington, ON
10/10

Arcana Windows & Doors

My experience was very good and I highly recommend Arcana Windwos and Doors. Alannah was very accomodating with the many different quotes I asked for. Jay gave excellent advice when measuring for the windows and some options I had for screens etc. . Antonio and his crew were efficent and hard working. He explained what he was doing when I had a question about one area. The job was completed on time.

Approximate cost of services:
$12,754.00
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Company Response

Thank you for the wonderful review! We're thrilled to hear that you had a fantastic experience with us. We strive to provide complete client satisfaction, and it's always rewarding to know when we've hit the mark. We appreciate your support! If you are looking for window and door services in the future, we hope you will think of us: https://www.arcanawindows.com/

Private User
Private User
Private User reviews Hamilton, ON
10/10

Window Replacement

From the first contact with Alannah at Arcana Windows & Doors, such an easy and enjoyable process. Responses were always prompt and I never felt pressured into anything that I didn't want/need. Installation was quick and very professional. I would definitely use them again for any future windows or doors.

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much for taking the time to leave us this review. We'll be sure the whole Arcana Windows & Doors team receives the positive feedback. Hope to do business again with you in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arcana Windows & Doors

For nearly three decades the professionals at Arcana Windows and Doors have been installing the highest quality products - and providing the best service in the market today.

We pride ourselves on the long-term relationships that we have developed over the years with our many satisfied homeowners – a personalized approach that sets Arcana apart.

Arcana Windows and Doors offers a comprehensive range of services designed to meet the needs of today’s discerning homeowners. We begin by consulting with you to understand the aesthetics and the functionality you are looking to achieve.

Arcana follows all provincial COVID-19 regulations.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Window Installation Door Installation Custom Window & Door Fabrication
SERVICES
Arcana Windows and Doors offers a comprehensive range of services designed to meet the needs of today’s discerning homeowners. We begin by consulting with you to understand the aesthetics and the functionality you are looking to achieve. We then work with you every step of the way to ensure your complete satisfaction through every stage of the process. Our professional installation services include: • Replacement of existing exterior windows and doors • Retrofitting for smaller, larger or previously non-existent openings • Cut-outs in siding, brick and stone • Custom window and door fabrication • Customized finishing carpentry services As well, we welcome the especially difficult custom projects that other window and door companies shy away from.
WEBSITE
https://www.arcanawindows.com/
YEAR ESTABLISHED
1993
LICENSES
Contractor & Master - Building Repair
MEMBERSHIPS
SAWDAC
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferrable Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.