Arcana Windows & Doors

Replacing ALL windows in your home can be daunting.
Arcana made the process so easy and even pleasant! Everything about this experience was perfect. The first thing I noticed was their exceptional customer service and communication - Seriously above and beyond! Next, their unbeatable prices made choosing a company to work with a no-brainer. I was continually impressed every step of the way by their excellent quality of product, their precise, efficient workmanship and their very reasonable timelines from initial consultation to installation. I would recommend Arcana to anyone thinking of updating their windows. You will NOT be disappointed.

Replaced 11 windows and two doors from Arcana windows. Good work, cooperative and committed to promises

Arcana was quick to respond, and their staff were very polite and courteous. The installers were also very efficient and skilled. I would highly recommend Arcana and would hire them again.

Jay, Sales Mgr was great to work with, I was not sure of what kind of window to install. Jay came to look, measure and suggested an awning window.

The installers where amazing, they were very polite installed the window and left no mess. "

The team at Arcana was fantastic from the start of our project to the conclusion. While other companies told us what they would do, Jay asked what we wanted and then worked with us to make it happen. Couldnt be happier with the results! Thanks you Jay, Alannah, Warren and the installation team. Looking forward to our next project in a few weeks.

Responded to my inquiry right away. They came in a couple of days for the quote. I had 3 quotes and theirs was the best. They showed up early of the install time, which was perfect. Looks very professional and matched the colour nicely! They cleaned up and we now have an excellent window that we won't have to worry about for a very long time if ever!

Haim. Arcanas project manager, supplied and installed windows for three projects and each time he exceeded my expectations, he was very professional, inform and very tolerant with me even though we made many changes and requests. His crew was experienced, clean and they managed to complete the job on time. If you are in need for windows or doors We definitely recommend Arcana.

We highly recommend Arcana! You can feel good about supporting this company. Jay took the time to look at all our windows and make recommendations. Dmitry answered all my many questions and helped us pick the right windows for the Greener Homes grant and loan program. The crew were pros. Friendly and efficient. We had a small aesthetic caulking thing to fix after, and Jay came and fixed it no questions asked. He even took down blinds for us that we couldnt figure out. If we ever have to replace other windows or doors, I would go back to Arcana in a heartbeat.

WOW!!!! Who knew that replacing windows would be such a positive experience? From the moment I connected with Arcana, I knew that there was something unique about this company. They do not give lip service to customer service; no, they go all out and provide it! From my chats with Dmitry, our appointment with Jay, and our scheduling with Alannah, everything was handled in a timely, professional, impressive manner. The icing on the cake, though, was the installation of the windows themselves. The husband & wife team of Andre and Christine were amazing!! I cannot say enough about the awesome job they did. When one purchases a window, the quality of the window is one factor but just as important is the installation. A poor installation undermines everything. That is not the case here. Arcana provided quality windows and superb quality installation. I cannot be happier. I am proud to recommend this company. Thank you, Arcana!

They were straight forward, good price, excellent window,no sales pressure and professional installation, great service and local Hamilton company