Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

DeSerres

Interior Decorators
Ottawa ON K1A 0B1
Write a Review
Write a Review

Recommended Professionals

95%(13 reviews)
98%(25 reviews)
99%(64 reviews)
95%(13 reviews)
98%(25 reviews)
99%(64 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

51%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for DeSerres

Average customer rating:
7.5 10 (4 reviews)

Sort by

Private User
Private User
Private User reviews Ottawa, ON
0/10

Horrible online customer service & Shipment Issue!

I am very disappointed with their customer service. I ordered several things and I paid a huge amount and asked to be shipped at my work address and after 2-3 days my work closed and they said it will take about 10 days so the shipment arrives and so I sent them an email if they could send it to another address due to what happened to my work because of COVID and they send me the micro that says "Please note that, due to high demand, we are experiencing a shipping time of 10 to 15 business days." Which doesn't respond to my issue! I got mad so I sent another email that I want a cancellation and they send me the same email back! Same micro. Then I started to send several emails explaining again what happened and how disappointed I am and I want Refund/Cancellation and they keep sending the same micro! Honestly, I was a huge fan of Deserres, it's materials are really good and satisfying but like what I have experienced, I am definitely no longer a fan. Be care full guys like ordering online is the worst thing to do with DeSerres, going to their store and get the item is the only recommendation I would give. By the way I hope DeSerre employees are seeing my review so they could finally answer back! Seriously tho that is very irritating having to leave a bad review I never have done that but because of how much money it went from me to your store and no one answered and I don't know what happened to my shipment where my things are like any artist would feel me!

Approximate cost of services:
$211.00
Was this review helpful?
Lynn from Ottawa
Lynn from Ottawa
6 reviews Ottawa, ON
10/10

painting

One of my favourite stores in Ottawa and area. great service and selection. Staff is willing to help, Gatineau store needs more english speaking assistance. St. Laurent store is large and had everything that I needed. large supply of books. and great children's section.

Approximate cost of services:
$250.00
Was this review helpful?
Kevin in Nepean
Kevin in Nepean
12 reviews NEPEAN, ON
10/10

Art Supplies Retailer

DeSerres is a fairly large store with an incredible selection. An absolutely great place to get supplies for a art student like myself. I found a ton of paper/supplies for my needs. The staff was excellent and very helpful, Definitely recommending this store to everyone!

Approximate cost of services:
$50.00
Was this review helpful?
Homeowner in Ottawa west
Homeowner in Ottawa west
7 reviews Ottawa, ON

First Review

10/10

Art supplies and framing

very helpful staff, lots of selection. I came here looking to frame some art and found the perfect frame at a decent price. There are usually art supplies on sale too!

Approximate cost of services:
$120.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Interior Decorators pros in Ottawa?