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Sparkles Cleaning Service Ltd

House & Apartment Cleaning
London ON N6A 4L6
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HomeStars
House & Apartment Cleaning
Sparkles Cleaning Service Ltd
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Reviews by rating (past 12 months)

Reviews for Sparkles Cleaning Service Ltd

Average customer rating:
4 10 (2 reviews)

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Julie from London
Julie from London
1 review London, ON
0/10

Apartment clean up for move

Worst service and terrible cleaning. Hired Sparkle to clean our apartment before the final walk through with the landlord and from the start it was a terrible experience. Rude employees, horrible cleaning and no effort to assist with our dissatisfaction. We ended up paying an additional $300 to have the cleaning done properly and only ever received excuses from Sparkle about why things were not done. Eg. didn't clean the appliances although that direction was specifically provided when we booked the service.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Better customer service and better onsite staff.
Any advice to offer fellow homeowners facing a similar project?
Use a different company
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Ginger in London
Ginger in London
5 reviews LONDON, ON

First Review

8/10

3 Hour Cleans - 2 Women

I have used Sparkles for the past year. 2 Ladies come once a week for 3 hours. The ladies bring their own cleaning supplies, and are done in a timely fashion. One lady always works upstairs, and the other does my main level. They dust, vacum, mop, and do the bathrooms and kitchen. I am happy with their service and having them once a week helps keep my home looking and smelling great.

Approximate cost of services:
$90.00
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