Removal of biohazard material.
Good afternoon Gary,
Thank you for your time in reviewing our company and providing valuable feedback, it is truly appreciated!
We wish you the very best.
Take good care,
ServiceMaster Restore Markham
905 415 1774
Good morning and Thank you so very much for your wonderful review of our company! It was a pleasure working with you. We wish you the very best.
Take care,
The team at ServiceMaster Restore Markham
905-415-1774
THANK YOU SERVICEMASTER RESTORE MARKHAM
Good day!
Thank you so much for taking the time to write such a wonderful review of our company! It was our pleasure to be of service, and we are grateful for terrific clients such as yourself.
Thanks again, and stay safe!
Warmly,am
The ServiceMaster Restore Markham
What a lovely review! Thanks very much for taking the time to share your positive experience, it is truly appreciated by our team. It was a pleasure to work with you and we wish you the very best for 2020!
Kind regards,
Nancy Puyo
ServiceMaster Restore Markham
905-415-1774
Hello Mr. & Mrs. Lantz,
Thank you for taking the time to review our company. We are sorry to hear that your experience was less than ideal. We were rather surprised to see that you have rated us a 30% score. To address your points, we are required by your insurance carrier to attend and scope the loss and provide an estimate on the replacement value of the existing materials and affected areas. We generated our estimate doing just that and presented it to your insurance carrier. It is unfortunate that the value of the older existing building materials was not in alignment with what it was you wanted to have as a replacement, and we could not in good faith list areas of the home that were not affected by the water loss to present for coverage. We understand there was substantial communication between you and your adjuster and they were generous enough to extend the requests you were seeking for the upgrades and the additionally requested areas. Between the time of final approval VS the scope changes requested by yourself, requesting special materials we had to order (e.g.: wallpaper, customized wood paneling, etc.) and also by the availability of several sub-trades that worked on the project, it is unfortunate of the perceived time delay on ServiceMaster's part. Once this was all approved and by the time you had your own contractor in to finish the basement waterproofing, we commenced in a very timely manner and have documented weekly updates on the progress. Our PM Assistant Daniel attended upon completion for final sign off and walk though, and was pleased at your contentment with the final product.
We wish you many years of good health and memories in your newly restored home.
If you would like to contact me to discuss this further, please contact me at 905-415-1774.
Steve Gregg
President
ServiceMaster Restore Markham
Thank you kindly for your 10 Star review of our company - we are so very grateful!
Take care,
Nancy
Kitchen renovation , pot lights changing , paint
Hi Svetlana,
Thanks very much for your lovely review of our company! It was a pleasure to work with you, and we are so happy to hear you were satisfied with the whole repair process.
Best wishes,
Nancy Puyo
ServiceMaster Restore Markham