Action Auger Canada Inc

Plumbing
Calgary AB T2G 3Z5
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HomeStars
Plumbing
Action Auger Canada Inc
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63%

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Reviews for Action Auger Canada Inc

Average customer rating:
8.7 10 (298 reviews)

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tran from Calgary
tran from Calgary
1 review Calgary, AB
0/10

Not recommended. Ripe off

I called the company to fix hot water tank. They sent Gentlemen Plumbers to do the job. They charged $49 for dispatch + complexity of the job not based on hourly flat rate. They surprised me with the bill and says the gas valve is the problem. I got another plumber to come and assessed. They fixed the whole thing for way way way much less. I asked Action Auger to come fix the water tank, instead all they wanted to do is not fix but to replace the whole tank which was only 5 years old with no previous problems. You are wasting your time and money if you hire them. Be ware, those that gave this company 10/10 are probably the employees/owner rating themselves.

Approximate cost of services:
$700.00
0 of 1 people found this review helpful.
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Company Response

Hello Tran, My name is Brham the owner of Action Auger, I have tried to contact you personally in regards to this matter many times without reaching you. I would like to find out more about your experience so that we can try to serve our clients better in the future. Please call me at 403-288-1111, Monday to Friday between 8-4 and ask for me directly. Thank you for you feedback, I would very much like to speak to you soon to correct this situation.

Linda Nearing from Calgary
Linda Nearing from Calgary
1 review Calgary, AB
10/10

Repair Running Toilet

We had a running toilet at our office and I didn't have a clue who to call. A co-worker suggested Action Auger because they had used them before. Neal Cuddy was excellent. Very professional and very quick. I will be recommending Action Auger.

Approximate cost of services:
$382.00
1 of 1 people found this review helpful.
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Company Response

Hello Linda, thank you for taking the time from your day to let us know with your experience with Action Auger. I'm happy to hear that Neal was able to fix your toilet while being both professional and quick about it. Thank you for choosing Action Auger as your local Calgary plumbers.

Janet Reimer from Calgary
Janet Reimer from Calgary
1 review Calgary, AB
10/10

Furnace tune-up

I have had Action Auger come to the house for 2 plumbing calls previously and had a great experience both times, so when I received a letter offering a furnace tuneup for $99, I decided to give them a try for that as well. Well...it wasn't a great result for me, as they found cracks in my heat exchanger and consequently shut down my furnace as a health hazard. However, Kale and Jeff were great to have in my home. They proceeded to do a heat load calculation on the house and then suggested how to best do the install of the new furnace, which they also provided pricing for on the spot. They offered to bring heaters to my home so that we could be comfortable until the new furnace could be installed. These two gentlemen were extremely personable and diligent in doing their measurements and providing information. I also really liked the fact that it's the person who came and did the service call was the person who would be doing the replacement. I appreciate the warranties and guarantees that Action Auger provides - it's nice to hear a company that truly stands behind their product and their employees. I would definitely have these fellows back in my house again.

Approximate cost of services:
$99.00
1 of 1 people found this review helpful.
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Company Response

Hello Janet, thank you for taking the time from your day to let us know about your experience with Action Auger. I'm very sorry that your furnace had to be turned off because of the cracked heat exchanger, these things happen, and it was only turned off because of the risk to your health. Its great to hear though that Jeff and Kale gave you such a positive experience and offered to bring other heat sources in for you. The Diamond Club furnace tune up is there to help diagnosis furnaces and as you've experienced, find those with problems that might have go unnoticed. Kale and Jeff definitely take these things seriously as you know but I'm happy to hear that they went over all of your questions and explained the warranties and guarantees that come with our services. Thank you for choosing Action Auger as your local Calgary Plumbers.

Randy nBoechler from Calgary
Randy nBoechler from Calgary
1 review Calgary, AB
10/10

0clogged drain, changedbathroom fixtures

Fantastic service--I only wish I would have found your company years ago.---Please put BBB on your truck because all my friends will deal with BBB companies only. Will reccomend all my friends to your company

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Hello Randy, thank you for taking the time from your day to let us know about your experience wih Action Auger. I'm very happy to hear that you had such a great experience with us. We are always looking for suggestions to improve our advertisement and yours is definitely one that needs to be looked at. Thank you for your suggestions and for choosing Action Auger as your local Calgary plumbers.

Maryann Smith from Calgary
Maryann Smith from Calgary
1 review Calgary, AB
10/10

Plumbing

You're very lucky to have a guy like Mike on your team. Polite, helpful, knowledgeable, respectful. I'll ask for him again in the spring for some outside plumbing needs, and hopefully much later for a new water tank. The free home inspection was a great surprise. Thanks Mike!

Approximate cost of services:
$120.00
1 of 1 people found this review helpful.
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Company Response

Hello Maryann, thank you for taking the time from your day to let us know about your experience with Action Auger. Its great to know that Mike proved himself to be such an asset to our team by being so helpful and respectful. We look forward to hear from you again. Thank you for choosing Action Auger as your local Calgary Plumbers.

Marta  from Calgary
Marta from Calgary
1 review Calgary, AB
10/10

Furnace installation

After having called Action Auger a couple of times for plumbing work in the past, and having consistently met with competent and pleasant technicians, I had no reservations about having Kale and Geoff install a new furnace. They were particularly hard-working, courteous, and professional, in addition to the fact that they were not only helpful but even took care not to let the dog out of the yard.

Approximate cost of services:
$11,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Marta, thank you for taking the time from you day to let us know about your experience with Action Auger. Its great to know that Kale and Geoff did a good job installing your furnace and taking care with your dog. Its good to know that they were professional and curteous while in your home. Thank you for choosing Action Auger as your local Calgary plumbers.

Foreman Gerwing from Calgary
Foreman Gerwing from Calgary
1 review Calgary, AB
10/10

furnace inspection repair

Jeff and Lee, the furnace guys, were knowledgeable, courteous and efficient. We are very happy with their work and won't hesitate to call them back with any questions or concerns. Thank you Jeff and Lee!

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Hello Foreman, thank you for taking the time from you day to let us know about your experience with Action Auger. I'm happy to hear that Jeff and Lee were so knowledgeable and efficient. Its great that they were ble to answer your questions too. Thank you for choosing Action Auger as your local Calgary plumbers.

Doris Bowness from Calgary
Doris Bowness from Calgary
1 review Calgary, AB
10/10

burner for furnace

Lee and Jeff did a great job, they repaired the furnace in little time, they made sure everything in the house was updated, repaired toilet that was not flushing right

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Doris, thank you for taking the time from your day to let us know about your experience with Action Auger. Its wonderful to hear that Lee and Jeff were able to repair your furnace and toilets. Thank you for choosing Action Auger as your local Calgary plumbers.

Rick Wolfe from Calgary
Rick Wolfe from Calgary
1 review Calgary, AB
6/10

plumbing- toilet and faucet repairs

The plumber was very nice and competent. I would recommend him.
The pricing seemed high.
The company would not divulge their rates over the phone, which made it impossible to compare pricing.

Approximate cost of services:
$800.00
0 of 1 people found this review helpful.
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Company Response

Hello Rick, thank you for taking the time from your day to let us know about your experience with Action Auger. I'm happy to hear that the tech that we sent to your home was so nice and competent. I'm sorry that you feel that our pricing is high. The reason that the office doesn't give pricing over the phone is because each home is different as are the plumbing problems. So we leave it to our plumbers who have the experience so that you can be fully aware of what work is required.I hope this helps to answer any questions you had. Thank you for choosing Action Auger as your local Calgary plumbers

lisa cole from Calgary
lisa cole from Calgary
1 review Calgary, AB
10/10

boiler maintenance;furnace tuneup

Lee and Fargo visited our hone today for furnace tuneup and boiler maintenance. Their efficiency and competence was greatly appreciated as our past experience with other companies has been quite stressful. Thank you for their expertise.

Approximate cost of services:
$200.00
2 of 2 people found this review helpful.
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Company Response

Hello Lisa, thank you for taking the time from your day to let us know about your experience with Action Auger. I'm glad to hear that Lee and Fergal have have been efficient and competent with your furnace tune up and that they have made things less stressful than other companies you've used. Thank you for choosing Action Auger as your local Calgary plumbers.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Auger Canada Inc

Need a plumber? At Action Auger, we hire only the brightest, friendliest, and most qualified plumbers in Alberta to give you sound advice and quality service for all your plumbing needs. With technicians in all major cities and surrounding areas in Alberta, and available 24 hours a day, we are ...
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