Rocky Cross Construction (North) Limited

My basement had been destroyed due to a foundation crack and resulting mold growth. Rocky Cross came in and put my basement back together in one week! They were professional, quick, and clean.

I had to have windows replaced due to hail damage and during the removal and installation, my interior window trim and wall paint was damaged. My insurance company recommended DKI complete the work. I was amazed by the level of service I received. Not only did they do quality work but they checked in with me every step of to ensure I was happy with how things were going. All staff was extremely friendly and I would not hesitate to rehire or recommend this company to anyone in need.

Working with RCCN has made this carpet replacement process stress-free, on time, and with no follow ups required after the job was complete. Their professionalism and commitment to a high quality service make it a no-brainer to recommend them to renovations work.

Had water leak in the basement. It took awhile a team to start the work because of COVID law and budget adjustments. But quality is guaranteed. I would definitely recommend this company!

Last year during a storm, we had a partial roof collapse at an industrial building. RCC was contracted thru our insurance company. Right from the outset, they were great. Excellent communication, met their timelines and went above and beyond on a very tricky project. Even figured out a way to keep the tenant in the building while replacing the roof.

All workers of Rocky Cross Construction and their contractors were very professional and skilled.
I had water damages in my residential unit, and they did a fantastic work to repair the damages !

RCCN was dispatched as a result of a flood December 26/20. At the start, I was impressed with their response. Unfortunately, that soon faded. The lack of communication, miscommunication, and inconsistencies only escalated. Once a contract was signed and a $5,000 deductible provided them, they went dormant. After persistence from the Adjuster and myself and the threat of cancelling the contract, a full schedule was provided; plumber, tile setter and 7-10 schedule for remainder of the work. As this company lacks greatly in integrity, good business and ethical practices there was absolutely no communication to me from them as to any changes, they simply did not show up or follow through with the remainder of the work scheduled for 7-10 window (accommodations had been scheduled) and have not refunded the $5,000.00!!! The contract was signed between myself and RCCN and as required, I provided them the deductible directly. They are in breach of contact and I have reasons to believe this is not an uncommon practice for this company! It is worth mentioning that an email from the Project Manager, on February 11/21 stated reimbursement was "currently in process of reversing your deductible, and we will have it in the mail in the next 1-2 business days". This has yet to take place, but rather, they have provided the Adjuster a stream of invoices.
I would recommend thinking twice about dealing with this company, there is a lack of ethical practices!

A cracked foundation led to the flooding of a basement bedroom.
The team were amazing in coordinating an army of specialists, from foundation repair, to carpentry and more. Staff were courteous and professional, and everything was done quickly and properly. Very grateful to the team.

We had an unexpected water leak and it damaged our kitchen and basement. RCC DKI North was there for us from the emergency, rebuild, moving and cleaning!!!

My family and I are very grateful for their professionalism and ability to work with our insurance company.

Highly recommend them!!!!

RCCN repaired our kitchen floor after water damage required a section to be cut out. They were easy to communicate with and the work was done with an expert touch. They were extremely flexible with the schedule which had to be postponed several times due to Covid 19 (at our request) and were very diligent at keeping in touch and ready to go right away when we were.

The floor looks better than it did before and the patch is completely seamless.